Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Morenap
Verified Purchase:Yes
I love this otter box, I usually don’t because they used to be big bulky and dark colors.
But this one has everything I need, colors are bright and pretty, protect my phone, and had a pop socket included. this is my second one .. ( same color)
But this one has everything I need, colors are bright and pretty, protect my phone, and had a pop socket included. this is my second one .. ( same color)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Veronika
Verified Purchase:Yes
I bought mine a few weeks ago and i’m disapointed in the way the pop is built in... It’s too tight for my fingers and it doesn’t stay on the side it just falls down. I thought the idea was genius but the case needs a bit of an adjustment.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 2, 2021
Hey, Veronika!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the feeling of your case and the recessed PopTop, and we'll be sure to get your thoughts passed up the ladder to our design team. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the feeling of your case and the recessed PopTop, and we'll be sure to get your thoughts passed up the ladder to our design team. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Need Better Colors
on June 13, 2021
Posted by: Dmill
Would be nice if they had some more color options for guys besides just black and white…
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 16, 2021
Hi there!
We're sorry to hear about your disappointment with the color options available for your device! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with the color options available for your device! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jazzy
Verified Purchase:Yes
I love the design and look. I love it overall. Very sleek classy look.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Natalie12
Verified Purchase:Yes
I’ve had this case for about a month, and I really like it it’s a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jacobjc96
Verified Purchase:Yes
I bought this phone case a few weeks ago. I ordered it around a month and a half ago and the delivery time was set to about 3-4 weeks out. I was bummed but it arrived early and have thoroughly enjoyed the case since! A couple of my friends had the same case and I loved the design and feel and have not been dissatisfied at all. Would highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elle
Verified Purchase:Yes
Unfortunately I got charged twice for some reason. No, I didn’t get a second one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Solid case could be improved
on August 26, 2021
Posted by: Erica2281
I bought my iphone 11 and decided im not trying to replace it any sooner than necessary and opted to buy this case. I love the case, although while looking at my phone with the case on it i am able to see the colored backing of my iPhone which makes me slightly nervous about if the back will crack if dropped just right.. the pop socket piece of it is nice, although feels small with my fingers holding it due to the design that allows it to lay flat when closed. Maybe for otter + pop make the pop socket with an additional “pop” to better fit fingers? Other than that it is a very nice case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com