Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Joy S
Verified Purchase:Yes
I bought this product to protect my phone against damage from my young daughter dropping it. It absolutely does that! It protects the screen from getting scratched or cracked as well. I’m very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Monica
Verified Purchase:Yes
Perfect case for my granddaughter. Stylish and protective. The Pop Socket was an added bonus.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: astalford
Verified Purchase:Yes
I bought this case a couple of weeks ago and I love it! It looks even better in person. The pop socket built in is genius and doesn’t stick out as much as other cases with sockets attached. I was hesitant on purchasing this case, but I’m so glad I did.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Juliagulia43
Verified Purchase:Yes
I love the design of this case. It’s so sleek, and I love that you don’t get the pop socket bump, when in your pocket. Purple is my favorite color, so I loved the gradient color of this one. Such a great buy!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jossy
Verified Purchase:Yes
I've used otterbox covers for a very long time. This one is my favourite. The pop socket is connected to my cover and goes almost flush into the cover when I'm not using it. So, its not in my way when I place it in my pocket or purse. I ordered an all black one but can still change the pop sockets to any that I like.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Had it replaced broke again!
on April 30, 2021
Posted by: Kylierae22
I’ve had two of these cases over the last year and a half, the popsocket on the case isn’t durable at all, the structure that holds it isn’t either.The case itself is decent, after a year it had one big crack but I had dropped it a few times. Otter box itself is awesome this design is faulty.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 3, 2021
Hi, Kylie!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the durability of your OtterBox, and we'll be sure to get your thoughts passed up the ladder to our design team. If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the durability of your OtterBox, and we'll be sure to get your thoughts passed up the ladder to our design team. If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sandra
Verified Purchase:Yes
I love it and feel it will protect my phone Great case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GGDD
Verified Purchase:Yes
Don't hesitate to purchase this protective case. It is worth the money!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com