Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Liz09090
Verified Purchase:Yes
Nice colour, but space for finger behind pop up is inadequate (even for those with small fingers), and the plastic is far too slippery to grip. Disappointed
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 25, 2020
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. We appreciate your feedback about the grip of your case and the recessed PopTop, and we'll be sure to share your experience with our engineers. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. We appreciate your feedback about the grip of your case and the recessed PopTop, and we'll be sure to share your experience with our engineers. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jring
Verified Purchase:Yes
Bought this thinking would be good pop socket is awkward and not a fan. The case gets in the way when using my wireless charger and one wireless charger won’t work with this case on at all. Really slippery case just over all ok.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 30, 2020
Hi there!
We're sorry to hear about your disappointment with your Otter+ Pop Symmetry Series case! We appreciate your feedback about the grip with your OtterBox, and we'll be sure to pass your feedback up the ladder to our design team. Additionally, though that case is Qi charging compatible, we do recommend removing the PopTop for the best charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter+ Pop Symmetry Series case! We appreciate your feedback about the grip with your OtterBox, and we'll be sure to pass your feedback up the ladder to our design team. Additionally, though that case is Qi charging compatible, we do recommend removing the PopTop for the best charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rexi
Verified Purchase:Yes
Nothing special to say, given the price (not cheap). I have not exactly tested its protective character yet (knock on wood). IO bought this for the integrated Pop Socket. Because is recessed, it's easier to put in one's pocket. But because it is recessed, it does not stick out far enough to grasp well when deployed. Doh!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 10, 2020
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopTop, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopTop, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Clint
Verified Purchase:Yes
Protective and stylish, but very slick. Does not have a nice grippy feel to hang on to, it’s plastic and slick.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 23, 2020
Hi, Clint!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip of your case, and we'll be sure to let our design team know about your experience. If you're looking for a case with a bit more to hold onto, we'd suggest checking out our Otter + Pop Defender Series here: https://www.otterbox.com/en-us/iphone-11/otter-pop-defender-series-case/77-62514.html#prefn1=featuresRefinements&prefv1=Integrated+PopSockets+PopGrip&start=1
If you run into any issues with your current case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the grip of your case, and we'll be sure to let our design team know about your experience. If you're looking for a case with a bit more to hold onto, we'd suggest checking out our Otter + Pop Defender Series here: https://www.otterbox.com/en-us/iphone-11/otter-pop-defender-series-case/77-62514.html#prefn1=featuresRefinements&prefv1=Integrated+PopSockets+PopGrip&start=1
If you run into any issues with your current case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Goldie75
Verified Purchase:Yes
The pop socket doesn’t stand up as it should not happy with this for this price. I could’ve just bought a regular otter box case and a regular pop socket and attached it to it and it would’ve been more efficient and effective.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Bethshy5
Verified Purchase:Yes
I bought this for my daughter. She had it for two weeks. The pop socket broke right off. She has had pop sockets before so she knows how to use them. I am not very happy.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 5, 2021
Hi Bethshy5,
We're bummed to hear her new case was damaged after two weeks. We'd be more than happy to set her up with a replacement that is sure to last! You can set this up with our helpful support team here: https://www.otterbox.com/en-us/support
Sincerely,
OtterBox
We're bummed to hear her new case was damaged after two weeks. We'd be more than happy to set her up with a replacement that is sure to last! You can set this up with our helpful support team here: https://www.otterbox.com/en-us/support
Sincerely,
OtterBox
Written by a customer while visiting otterbox.com
Posted by: Sherry
Verified Purchase:Yes
Purchased this as a gift and she loved it. You can change the pop socket as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sparker14
Verified Purchase:Yes
I got this as a Christmas gift and I love this case. It’s really smooth and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com