Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Ails
Verified Purchase:Yes
Delighted with pop feature on Otterbox case. Always by Otterbox for my phones and the pop is a lovely addition to a very durable product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Larissa
Verified Purchase:Yes
I was a little disappointed because the fit at the bottom is not as good as the rest of the phone. It seems a bit loose. Also it is extremely difficult to remove it from the phone and it is very bulky. I was really excited about the popsocket at the back but it doesn't work very well, it's like it cannot balance the weight of the phone very properly so it's difficult to make it work, it always takes me a couple of tries to get my phone standing still. It only works on hard surfaces, sometimes I try on the couch or bed but it doesn't work. It was quite expensive but as long as it does the job and protects my iPhone I'm happy.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 30, 2020
Hi Larissa,
We're so sorry you're not exactly loving this Otter + Pop Symmetry Series case.
Although a change in dimensions isn't on our road map right now, we're always looking to improve the Otter experience. We would love to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us below!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We're so sorry you're not exactly loving this Otter + Pop Symmetry Series case.
Although a change in dimensions isn't on our road map right now, we're always looking to improve the Otter experience. We would love to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us below!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Michelerb91
Verified Purchase:Yes
Love the case, built in pop socket works as advertised!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Freed
Verified Purchase:Yes
I wish the pop socket was in the middle of the phone so it stood up better on its side
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cisco
Verified Purchase:Yes
covers the phone well and looks pretty. Very happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cynthia
Verified Purchase:Yes
I used to have an otter box years ago but didn’t like the bulky nature to them. I love this one. It is slim and has the built in pop socket. It fits easily into my pocket and is lightweight. I haven’t dropped it yet but I trust it lives up to the otter box name in protecting my phone, too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dionne
Verified Purchase:Yes
The colour on the web site was not representative of the actual item. The item was supposed to be purple (as it appears to be an online) but it turned out to be pink.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 14, 2020
Hi, Dionne!
We're sorry to hear about your disappointment with the color of your Otter + Pop Symmetry Series case. While we try to ensure the pictures on our website are as accurate as possible, differences in displays and monitor settings can lead to the occasional inconsistency. We'll be sure to get your feedback passed up the ladder to our design team. For any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with the color of your Otter + Pop Symmetry Series case. While we try to ensure the pictures on our website are as accurate as possible, differences in displays and monitor settings can lead to the occasional inconsistency. We'll be sure to get your feedback passed up the ladder to our design team. For any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: jodi0704
Verified Purchase:Yes
This case is the perfect colors for summer. I love the pop socket built in to the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com