Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Smithmiss
Verified Purchase:Yes
Very happy with my purchase, money well spent I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jody
Verified Purchase:Yes
I got a new iPhone over the holidays & the first thing I had to do was order a new Otter case because the one on my old phone worked so well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brenda67
Verified Purchase:Yes
Love the Case fantastic colour great service Great sturdy case love the two tone styles
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ginagg
Verified Purchase:Yes
Bought this a week ago fab would recommend this product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tinners
Verified Purchase:Yes
Really happy with the purchase. Love the pop socket on the back
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dawngold
Verified Purchase:Yes
I absolutely love this case. It is nice and slim and easy to handle with such a big phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Buck76
Verified Purchase:Yes
I purchased this case as I have been a loyal Otterbox fan for years. However, I was disappointed in this model. It arrived promptly but when I tried placed it on my phone it didn’t perform as promised. The pop out in the back does not work as a stand to view the phone, rather it tips over because it is not properly balanced, not centred properly to prop up the phone so it can be viewed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 2, 2020
Hey, Buck!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you have any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you have any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mems
Verified Purchase:Yes
Heavy hard and not tactile .. not using it it’s in the man draw
Response from otterbox.comBy OtterBox , Customer Service Team , April 7, 2020
Hi there!
We're sorry to hear that you're not liking your Otter + Pop Symmetry Series case! We appreciate your feedback about the feel and weight of the case, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.co.uk/en-gb/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not liking your Otter + Pop Symmetry Series case! We appreciate your feedback about the feel and weight of the case, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.co.uk/en-gb/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com