Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Average customer rating
4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product.
(
176 out of
235)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 - White Marble
Posted by: Ale1989
Verified Purchase:Yes
I wanted something strong to protect my phone. So far so good and love the support in the back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jpenn
Verified Purchase:Yes
I bought this for my new phone - a couple of days after using it, the pop thing on the back came off. It also came with some wear and tear. Overall, wouldn’t recommend.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 10, 2019
Hi there!
We're sorry to hear about the issues that you've run into with your Otter + Pop Symmetry Series case! That certainly sounds odd. Thankfully, we have a stellar warranty, so we're more than happy to get that taken care of for you. Give us a ring at 1-855-688-7269, and we can get your damaged case replaced.
Best,
OtterBox Customer Service Team
We're sorry to hear about the issues that you've run into with your Otter + Pop Symmetry Series case! That certainly sounds odd. Thankfully, we have a stellar warranty, so we're more than happy to get that taken care of for you. Give us a ring at 1-855-688-7269, and we can get your damaged case replaced.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: NathanP
Verified Purchase:Yes
I am always happy with the build of Otterbox, but the design of this one could be better. The popsocket doesn't stick out far enough so it is hard to get it out quickly. The back of the case is thicker than the rest, probably to line up with the popsocket. I would have rathered a more streamline case with the popsocket sticking out.
If I could go back I would have bought the non popsocket version than added one after.
If I could go back I would have bought the non popsocket version than added one after.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , December 16, 2019
Hi, Nathan!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the case design, and we'll be sure to pass your thoughts along to our Otters in the case design lab.
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the case design, and we'll be sure to pass your thoughts along to our Otters in the case design lab.
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: CNAMSP
Verified Purchase:Yes
This is a great case, with two exceptions. The pop out is not long enough to hold the case up easel style...it tends to tip over. Also, the weight of the case is too much for my in-car phone holder, and it leans over, not remaining in a vertical position.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Appie
Verified Purchase:Yes
The case is very pretty and it’s nice to have a slim cover
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kimberly
Verified Purchase:Yes
I purchased this on December 26th. I was dissapointed that it took ten days to recieve but it was well worth the wait. Love my new phone case!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lucy
Verified Purchase:Yes
Bought on line and Otterbox never disappoints me with their products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Knpierce2014
Verified Purchase:Yes
Bought recently and loving the case so far. No complaints as of now
I would recommend this to a friend!
Written by a customer while visiting otterbox.com