I’ve had my Otterbox case for a couple of weeks now. I love the pop and sleek design - along with the confidence in how great Otterbox cases are! Best of both worlds!
I bought about a week ago and have been using for a week. Overall I like it but I wish the pop socket did stick out more like the regular pop sockets. Perhaps elongated.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, October 3, 2019
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. That case is designed so that the PopSocket will sit flush with the case which allows it to slip easily into your pocket or purse. We'll be sure to get your feedback passed up the ladder to our design team. If you do run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
I bought this case the week the 11 was released. It’s a nice case but it is not completely what was advertised. The photos show the inside of the case is white and the pop socket base is black, however, when I received the case I was very disappointed to see that both parts are white. It looks ridiculous with the pop socket that I customized and purchased to go with the case. I wish I would’ve known ahead of time as now I have to order a new pop socket that doesn’t clash with the base.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hi there!
We're sorry to hear that there was any confusion with your recent Otter + Pop Symmetry Series purchase. We'll be sure to get your feedback passed up the ladder. We try to make sure all of the pictures on the website are as accurate as possible, so we're bummed to hear that there was any issue.
If you run into any other problems with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.