Phone feel out of my pocket dropping onto floor and case got 2 chips
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 23, 2019
Hi there!
We're sorry to hear that your NËXT case chipped after that fall! Thankfully, we have a pretty stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-888-533-0735, and we can get that claim started for you.
The only concern I have with this case is the door for the charge port. Once it isn’t “hinged” I fear that it will eventually break off after continual flexing and age. Is that part replaceable? Could I order a few? I just put this case on two phones. The case this one replaced on my work phone was a Lifeproof Nüüd that lasted 5 1/2 years until the charge port door broke and the home button cover fell off. I hope this one lasts longer than the old phone it protects!
I’ve had a life proof case on my phone for years and have never been disappointed. Numerous trips to the beach, pool days. My phone has been covered in sand, dirt, submerged in water and has always been great! As a cosmetologist, my phone is exposed to elements daily that most aren’t: hair shards, water, chemicals, acrylic powder, acetone, etc. these cases ensure my phone is protected. And customer service is amazing! They won’t stop until you’re satisfied. Highly recommend
Not what I expected for $80. I have always used lifeproof cases in the past. This seems not as well protected as there is nothing covering the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 17, 2019
Hi there!
We're sorry for any disappointment with your new NËXT case! We'll be sure to get your feedback passed up the ladder. If you're looking for an additional level of screen protection, that case is totally compatible with Amplify and Alpha Glass. Give us a ring 1-888-533-0735 if you have any questions about those protection options.