Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Average customer rating
3.8
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
50
4 Stars
6
3 Stars
8
2 Stars
11
1 Star
12
68%of customers recommend this product.
(
54 out of
80)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Posted by: Timbo
Verified Purchase:Yes
3rd case of this type, and purchased my two sons one too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: disappointed
Verified Purchase:Yes
The case is falling apart and cracking i’ve had it for 3 weeks and i want a new one.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, June 17, 2020
Hi there!
We're sorry to hear that your NËXT case is falling apart after only a few weeks! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
We're sorry to hear that your NËXT case is falling apart after only a few weeks! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Construction Dave
Verified Purchase:Yes
I work in construction, and the case keeps dust and it’s tough enough for me to just slide it in my work belt. Great buy.
Pros: Boating, Skateboarding, BMX, Rock Climbing, Surfing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Fell apart!
on February 12, 2022
Posted by: Alex
I’ve had this for a few months and I was excited to get a case that Would look nice and last. Instead the rubber is now falling off the sides and it looks awful. The buttons were deteriorated after less than a month and now I can’t even reach one of them because the rubber over it fell off!
Pros: Exploring, Skateboarding, Camping, Hiking, Surfing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, February 16, 2022
Hi Alex,
Yikes! We're sorry to hear the rubber is falling off and the buttons are deteriorated. Thankfully, with our limited warranty, we can hook you up with a replacement that is sure to last. Call us at 1-888-533-0735 to set this up!
Best,
LifeProof Customer Service Team
Yikes! We're sorry to hear the rubber is falling off and the buttons are deteriorated. Thankfully, with our limited warranty, we can hook you up with a replacement that is sure to last. Call us at 1-888-533-0735 to set this up!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: 12101319
Verified Purchase:Yes
It’s an amazing case and it’s very protective however my piece that covers my charger part broke and i’ve only had it for a week
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cameron
Verified Purchase:Yes
I bought this case a couple of weeks ago and it is so good.
Pros: Boating, Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
Just got this case, and it's great. Nice grip on the sides, the smooth finish on the back isn't slippery at all, and it looks nice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diana
Verified Purchase:Yes
I hardly write reviews but I had an incident where I left my phone on top of my car and drive off with it on the roof. I drove off and it slid onto the hood before flying off after I had reaches 40mph. After hearing a loud thunk, I stopped the car and looked for my phone on the street which was thankfully not a busy road. The case broke but my phone was completely fine. I replaced the glass screen protector, purchased another Life Proof and will never buy another case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com