Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Average customer rating
3.8
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
50
4 Stars
6
3 Stars
8
2 Stars
11
1 Star
12
68%of customers recommend this product.
(
54 out of
80)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Posted by: Zach
Verified Purchase:Yes
I really like the feel and the look. It really feels like it’s going to hold up to the standards they say. Like how it’s clear so you can see the colors of the phone through the case.
Really wish it was a fully enclosed case like the The fre. Would have got the fre if it was a clear case like this one.
Shipping took forever. Need to get things out faster. I bought my phone and case at same time online and had my phone for a week before I got the case. Was really worrying was going to wreck the phone before I even got the case on.
Pros: Boating, Exploring, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
I have had a lifeproof for my iPhones for the last 6 years. This is the best model so far!
Pros: Exploring, Skiing, Running, mountain biking, Camping, Road Cycling, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Curt
Verified Purchase:Yes
Have had this case for the 8+ and now iPhone 11. Had dropped my 8 many times with it and never had any issues. Always keeps the phones looking like new, slim, and light weight. Easy to get off if you use a butter knife or credit card.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nwalden65
Verified Purchase:Yes
I bought this case under the assumption it was waterproof as my other cases from life proof have been. I love my other life proof cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, March 5, 2020
Hi there!
We're sorry to hear about any disappointment with your NËXT case. We try to make sure that our case descriptions are as descriptive as possible, so we'll be sure to pass your feedback along. If you're looking for a waterproof case for that device, we'd suggest checking out FRĒ, here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
If you have any questions, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
We're sorry to hear about any disappointment with your NËXT case. We try to make sure that our case descriptions are as descriptive as possible, so we'll be sure to pass your feedback along. If you're looking for a waterproof case for that device, we'd suggest checking out FRĒ, here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
If you have any questions, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Carrol
Verified Purchase:Yes
I drop my phone a ton and I’ve had this case twice for different phones. It protects my phone even when I drop it on concrete or tile. And it’s not too big for my hands like some other drop proof cases can be. I also love that it charges wirelessly.
Pros: Running, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kris
Verified Purchase:Yes
i like the case but really thought it would have a screen protector!
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, April 30, 2020
Hi, Kris!
We're sorry to hear about any disappointment with your NËXT case. We try to be as clear as possible about the features included in our case descriptions, which is why we outlined the screenless front for direct touchscreen access. If you're looking for a case that includes a built-in screen protector, we'd suggest taking a look at FRĒ here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
Best,
LifeProof Customer Service Team
We're sorry to hear about any disappointment with your NËXT case. We try to be as clear as possible about the features included in our case descriptions, which is why we outlined the screenless front for direct touchscreen access. If you're looking for a case that includes a built-in screen protector, we'd suggest taking a look at FRĒ here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: kayc
Verified Purchase:Yes
This case is so protective and so good! Your phone won’t crack if you drop it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melanie
Verified Purchase:Yes
I purchased this case on June 6th and it’s already has small cracks in 2 of the corners. I am not rough with my phone. It typically is either in my hand or in a pocket inside my handbag.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, July 6, 2020
Hi, Melanie!
We're sorry to hear about the damage to your NËXT case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
We're sorry to hear about the damage to your NËXT case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com