Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Average customer rating
3.8 out of 5
3.8
(87 Reviews)
Open Ratings Snapshot
Rating breakdown 87 reviews
5 Stars
50
4 Stars
6
3 Stars
8
2 Stars
11
1 Star
12
68%of customers recommend this product. 
(
54 out of 80
)
Best Buy Privacy Policy
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Customer Rating
5 out of 5
5
I've literally bought this case multiple times
on July 19, 2022
Posted by: Chey
This is the best case ever. I'm accident prone and I've dropped my phone on every surface imaginable (Including face own on rocks an pebbles; even off of stairs) yet this case saves my phone every time. My phone doesn't have any cracks or scratches. you cant get a better case. Even from otter box. One thing I will say is that because my phone has been dropped so many times i have had to replace the actual case because it has broken. but I like that the case itself breaks after a while rather than the phone. and when i say a while I mean like a year or longer, Plus It highlights the natural beauty of your phone because of the clear background.
Honestly I've tried Castifey, Casley, and otter box and Lifeproof is the best by far.
Pros: motorcycling, Exploring, Running, mountain biking, Skateboarding, Camping, Hiking, Surfing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not happy Company does not give full disclosure
on August 25, 2020
Posted by: Ed not happy
Verified Purchase:Yes
Not happy doesn’t have a protective screen and that it is not totally waterproof
Pros: Boating, wakeboarding, Road Cycling, Hiking
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, August 28, 2020
Hi, Ed!

We're sorry to hear about the disappointment with your NËXT case! That case is designed for those who are satisfied with the waterproof capabilities already provided by their devices. If you're looking for a fully waterproof option with a built-in screen protector, we'd recommend checking out our FRĒ case here: https://www.lifeproof.com/en-us/support

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Just in time.
on April 30, 2020
Posted by: Cookie
Verified Purchase:Yes
Had my new phone for two weeks prior to my new case. I literally dropped the new phone more than I ever have. Held my breath until the case came in. Ordered based on recommendation from my tech savvy children. Totally happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Kool for summer
on August 19, 2020
Posted by: Sophie
Verified Purchase:Yes
I got this cause a few weeks ago it good & safe!!!!!
Pros: motorcycling, Exploring, Skiing, Running, Snowboarding, mountain biking, Camping, Hiking
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, August 21, 2020
Hi Sophie,

We're thrilled you're loving this NËXT case so far. If you have any other feedback for us going forward, please feel free to ping us on our LifeProof contact page, and we'd love to chat!

Stay Kool,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
To work and a back
on May 31, 2020
Posted by: Jason
Verified Purchase:Yes
The Rubber peals quickly, the plastic scratches easily, it is nice to have such a clean view of the back of the phone but... it goes to ruin so quickly
Pros: Exploring, BMX, Camping, Hiking
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, June 1, 2020
Hey, Jason!

We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, we'd be more than happy to get you a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Dropped it
on December 26, 2020
Posted by: JcoJ
Verified Purchase:Yes
Case covers the speakers, if you use speaker phone sound quality is not the best. Wireless charging doesn’t alway work, woke up to dead phone a few times. Overall the case does its job, protects the phone.
Pros: Boating, Exploring, Running, mountain biking, Skateboarding, BMX, Hiking
Response from otterbox.comBy LifeProof, Customer Service Team, December 31, 2020
Hi there!

We're sorry to hear that you're having some troubles with your NËXT case! When you're installing that case on your phone, be sure to slide your device in speaker-end first, as that will ensure the best alignment of your speakers and microphone. If you continue having issues, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on February 11, 2020
Posted by: Samcoz05
Verified Purchase:Yes
Great case have dropped it a few times and case saves it thanks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Prefect Fit
on October 31, 2019
Posted by: Katp
Verified Purchase:Yes
I bought the Lifeproof Next case for my iPhone XR and when I went to get the 11 that was the first thing I requested. My cell provider did not have them in stock and talked me into another case. So unhappy with it for over a month until I found the Lifeproof Next case on your web site! My phone feels protected but is light and easy to carry.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 9-16 of 87 results 
<< 1 2 3 4 5 ... 11 >>