Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Average customer rating
3.8
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
50
4 Stars
6
3 Stars
8
2 Stars
11
1 Star
12
68%of customers recommend this product.
(
54 out of
80)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 - Raspberry Ice
Posted by: Tess
Verified Purchase:Yes
I’ve used Lifeproof products for years and am always impressed with the quality, longevity of the products (I’m a self-proclaimed “dropper” and really put my cases through it, but am able to use them each for the life cycle of each phone, which usually amounts to a couple of years). This case was no exception. It’s not too bulky or heavy, is easy to assemble and I expect to have it a very long time. Like the description states it doesn’t cover your screen, which is exactly what I wanted; I purchased the glass for additional protection (which I’ve used in the past and it’s great). I also like that the charging port is now covered and the little dial that covers the volume switch.
Pros: Skiing, Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brayden
Verified Purchase:Yes
I have ad many lifeproof cases in my time and I’ve always stood behind them and paid the money with no regrets. This isn’t one of them. I used it on my iPhone 11 and it let water inside the case. At the bottom where the charger port is, there is a gap in the case and it won’t close all the way sealing the case. So I wouldn’t call it “life proof” just drop protection. It looks good on my phone. Not super bulky. Easy to utilize my phone still. But I bought it as a, this is the only case I’ll need, kind of thought and it turns out I need ANOTHER case that will actually prevent water from getting in my phone.
Pros: Exploring, Snowboarding, Skateboarding, wakeboarding, Camping, Hiking, Rock Climbing, Surfing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, May 13, 2020
Hi, Brayden!
We're sorry to hear about the confusion with your NËXT case! That case style is designed to protect your phone from drops, dirt, and other debris, but it is not designed to be waterproof. If that's something that you're looking for, we'd suggest taking a look at FRĒ here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
Best,
LifeProof Customer Service Team
We're sorry to hear about the confusion with your NËXT case! That case style is designed to protect your phone from drops, dirt, and other debris, but it is not designed to be waterproof. If that's something that you're looking for, we'd suggest taking a look at FRĒ here: https://www.lifeproof.com/en-us/fre-for-iphone-11/lpfr-apl-iphl19.html
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anna
Verified Purchase:Yes
I received this last week and I have dropped it on concrete and gravel and it has only one minor scuff in the case, phone completely protected. However, I would have preferred the case to have a protecting part for the screen not JUST the back and sides. I would recommend getting a more protective case, however this one does have an elegant and classy appearance
Pros: Boating, Exploring, Running, Skateboarding, Camping, Hiking, Surfing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 13, 2019
Hi, Anna!
We're sorry to hear about any disappointment with your NËXT case! We appreciate your feedback about the absence of a screen protector, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, that case is totally compatible with Alpha Glass and Amplify. See more about those protection options here: https://www.lifeproof.com/en-us/iphone-11-cases
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
We're sorry to hear about any disappointment with your NËXT case! We appreciate your feedback about the absence of a screen protector, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, that case is totally compatible with Alpha Glass and Amplify. See more about those protection options here: https://www.lifeproof.com/en-us/iphone-11-cases
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Denise
Verified Purchase:Yes
Best case for someone who is tough on their phone. I have used life proof for years and my phones always survive drops like a champ!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debo
Verified Purchase:Yes
I’m really happy with my case. It’s a little difficult to remove but that’s because of how secure it is. I was a little confused on the placement of the on/off ringer switch but I finally got it. This is the second life proof case I’ve owned and they never disappoint.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Natasha
Verified Purchase:Yes
Lifeproof is the best case around. Always exceptional customer service!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tabalugi
Verified Purchase:Yes
He Next Case ist really the best case I have ever had. I have the next case since the iphone 8.
Really worth the money if you wanna protect your iPhone...
Pros: Exploring, Skiing, Running, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Blue
Verified Purchase:Yes
The slim design, lightweight case is perfect for everyday use. Since the iPhone 11 has induction charge capability and I don’t need to remove the cover to insert the charge cord. That maintains a better seal and I can wash the phone anytime I wash my hands, decreasing the risk of breeding microbes on the surface of the case.
Pros: Running, Road Cycling
I would recommend this to a friend!
Written by a customer while visiting otterbox.com