The Otter box was not long enough for the IPhone 11 Pro.
Response from otterbox.comBy Customer Service, April 5, 2024
Hello Jimmie! We are so sorry to hear you experienced a fit issue with the case you received. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
I drop my phone a lot. I just do. No explanations. I needed a case that protects my phone when dropped and this case does just that. I had an OtterBox case several years ago and decided to go back to OtterBox this time knowing I could find a case that truly protects my phone. It also has some grip to it. Other cases are so smooth that the phone just slips out of your hand.
Have utilized Otter Box on my last three phones. Could not be more pleased and highly recommend. Has saved my phones from breakage on numerous occasions.