Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 11 Pro - Bespoke Way Blue
Average customer rating
4.2
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
33
4 Stars
6
3 Stars
7
2 Stars
1
1 Star
4
83%of customers recommend this product.
(
38 out of
46)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 11 Pro - Bespoke Way Blue
Posted by: Becks
Verified Purchase:Yes
Pocket friendly and light weight. The down side is, it’s too slick to prop up against anything. You will have to buy some sort of propping device. The rubber support covering over the volume buttons and silence switch is weak and you’re easily able to pull back on it to expose the volume button. I believe it should be firm, so no dust particular enter. Also to give better protection on the edge of the phone. These phones aren’t cheap! Over all I would give it a solid 4.0. From my experience if you’re looking for safety and comfort I would choose the commuter series. This case blows the defender series out of the water. I’ve own both.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CraigSF
Verified Purchase:Yes
I’ve been using this case for a few weeks and it’s great except for the fact it looser than the previous design. Often when taking it out of my pocket I’ll find the case has slipped off at one end of the phone. If the phone is dropped at this point the screen is vulnerable.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , December 27, 2019
Hey, Craig!
We're sorry to hear that your Commuter Series case isn't fitting properly! The good news is, we have a stellar warranty, and we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Commuter Series case isn't fitting properly! The good news is, we have a stellar warranty, and we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kevan
Verified Purchase:Yes
My wife and I have owned a number of these over the years. Purchase one every time we up grade our phones. Excellent protection and a good quality product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JH44
Verified Purchase:Yes
I purchased this case for my father's new iPhone 11 pro and it works great! His old case held up for the last 5 years with no issue so I knew I had to get him the same case for when he got his new phone. Will always purchase Otter Box cases for our phones!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Picky
Verified Purchase:Yes
I was looking for a case that would protect my phone, but not be too bulky. The only complaint I have about the construction is the height the bumper sticks up above the screen - its not enough. My screen feels very vulnerable, however, it hasn't broken yet. I guess I should have gone with the Defender. I really like Otterbox and desperately tried to find an attractive cover, but unfortunately, they don't have any. Would love to see a larger color choice.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 3, 2019
Hi Picky,
We're so sorry you're having some mixed feelings about this Commuter Series case! We designed this case to accommodate your iPhone's curved screen. While we understand how this could feel more vulnerable, we assure you this case went through extensive hours of testing to ensure it will provide some of the best protection available to safeguard your investment.
As for the color choices, what would you like to see? We're always evaluating new case options, so we'd love to hear your feedback so we can pass it along to our product design team for future consideration. Give us a call at 1-855-688-7269 and we'd love to chat!
Cheers,
OtterBox Customer Service Team
We're so sorry you're having some mixed feelings about this Commuter Series case! We designed this case to accommodate your iPhone's curved screen. While we understand how this could feel more vulnerable, we assure you this case went through extensive hours of testing to ensure it will provide some of the best protection available to safeguard your investment.
As for the color choices, what would you like to see? We're always evaluating new case options, so we'd love to hear your feedback so we can pass it along to our product design team for future consideration. Give us a call at 1-855-688-7269 and we'd love to chat!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: cindyIpa
Verified Purchase:Yes
I like the colors i got the pink with purple. The shell is hard the only downside is when I put it by my dashboard it falls bc the shell is hard and I use to have one for the iphone 6 the shell was rubber so it wouldn't fall from the dashboard. I thought this would be the same product. But in overall this case will protect my phone and therefore I'm happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: vmulero
Verified Purchase:Yes
I like the amplified glass that covers my screen. No smuggest. The case on the other hand. I should have bought the commuter one with the rubber and hard case. I used that before. Which is separated. This one is all in one so taking the phone out is easy. However, you need to take the phone out of the case if you are charging your phone wirelessly. that is why I gave it a four.
Written by a customer while visiting otterbox.com
Posted by: Jpopp
Verified Purchase:Yes
Works well and so far protects just as well. Unfortunately it doesn’t wireless charge that well. wish there was a way to fix that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com