OtterBox make the best products. I've tried other brands of phone cases but no others live up to the quality and dependability of OtterBox. They are also very easy to clean.
Solid and protective though a little slippery, the back needs better grip like the sides
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 12, 2020
Hi, Chris!
We're sorry to hear that you're having trouble holding onto your Commuter Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you're looking for a case with a better grip, we'd suggest taking a look at our Defender Series case, as it has a silicone slipcover surrounding the entire outside of the case. Check out that protection option here: https://www.otterbox.com/en-us/iphone-11-pro/defender-series-screenless-edition-case/77-62519.html#start=1
We don't use anything else on our phones! We've used defender, symmetry and currently using commuter that allows us to charge wirelessly while still protecting the phone. We've dropped our phones and the cases are all built well. It's small enough that it fits nicely in a female hand and has the rubber sides to help grip.