Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 11 Pro - Bespoke Way Blue
Average customer rating
4.2
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
33
4 Stars
6
3 Stars
7
2 Stars
1
1 Star
4
83%of customers recommend this product.
(
38 out of
46)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 11 Pro - Bespoke Way Blue
Posted by: JD2020
Verified Purchase:Yes
Note the same quality I have experienced with other otter box purchases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 9, 2019
Hey there,
We're so sorry you're feeling as though this Commuter Series case is headed down the path of reduced quality. That wasn't our intent at all.
We assure you our Otters in the lab are always working to improve our cases and it shows. That said, we'd like to hear what went wrong so we can pass it up the ladder for future consideration. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!
Best,
OtterBox Customer Service Team
We're so sorry you're feeling as though this Commuter Series case is headed down the path of reduced quality. That wasn't our intent at all.
We assure you our Otters in the lab are always working to improve our cases and it shows. That said, we'd like to hear what went wrong so we can pass it up the ladder for future consideration. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Marsha332
Verified Purchase:Yes
The case is fine but I was disappointed with the color selection - only 3 incl black.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: brin444
Verified Purchase:Yes
This case offers slight protection. I don't know how protective it is for drops without testing it, which I'm not going to do, but it's probably decent. It definitely doesn't have a large enough lip on the front to protect the screen, which is my biggest concern.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 16, 2019
Hi there!
We're sorry to hear that you're disappointed in the edges around your screen on that Commuter Series case! We'll be sure to get your feedback passed up the ladder. If you're looking to add an extra level of screen protection, that case is also compatible with Alpha Glass and Amplify. See more about those protection options here: https://www.otterbox.com/en-us/iphone-11-pro-cases?prefn1=series&prefv1=Amplify%7CAlpha%20Glass
Feel free to give us a ring at 1-855-688-7269 if you have any questions!
Best,
OtterBox Customer Service Team
We're sorry to hear that you're disappointed in the edges around your screen on that Commuter Series case! We'll be sure to get your feedback passed up the ladder. If you're looking to add an extra level of screen protection, that case is also compatible with Alpha Glass and Amplify. See more about those protection options here: https://www.otterbox.com/en-us/iphone-11-pro-cases?prefn1=series&prefv1=Amplify%7CAlpha%20Glass
Feel free to give us a ring at 1-855-688-7269 if you have any questions!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Casino
Verified Purchase:Yes
I got this a few weeks ago, it does not fit my phone. I thought I ordered the otter box 11 pro max.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 6, 2020
Hey, Casino!
We're sorry to hear about any confusion with your recent order! We looked into this, and we're seeing that you selected the regular iPhone 11 Pro. Feel free to reach out to our Customer Service Team through the link below to get a return started.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent order! We looked into this, and we're seeing that you selected the regular iPhone 11 Pro. Feel free to reach out to our Customer Service Team through the link below to get a return started.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: beauty
Verified Purchase:Yes
You can 100% trust Otterbox can protect your phone. Very satisfy with their porduct
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FPar
Verified Purchase:Yes
Very nice and tough product for commuters. They should get more colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tinapike
Verified Purchase:Yes
My last two phones have had Otterboxes & now my daughter has one. Nothing protects a phone better than Otterbox!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com