Customer reviews from otterbox.com
OtterBox - Strada Series Via Folio Case for Apple iPhone 11 Pro - Black Night
Average customer rating
3.9 out of 5
3.9
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
8
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
1
67%of customers recommend this product. 
(
10 out of 15
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Strada Series Via Folio Case for Apple iPhone 11 Pro - Black Night
Customer Rating
4 out of 5
4
Well finished product.
on March 11, 2020
Posted by: deecee6
Verified Purchase:Yes
Well finished product and was a nice surprise that the color coordinated with the iPhone 11 pro gold.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it!!
on May 2, 2020
Posted by: Angie
Verified Purchase:Yes
I bought it for my 11 pro iPhone. It complements the rose gold on my phone. It’s very easy to snap in the phone and secure enough so it won’t fall out. I was afraid the sides were too sharp from reading some reviews but they are not. It does not have sharp edges and won’t cut. They are rigid so they don’t bend in or out but gentle at the same time. I love the card option for when I’m on the go and don’t want to take my wallet or purse. It flaps back easily to talk on the phone and easily closes. So glad I bought it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love this case!
on June 3, 2020
Posted by: Olevia77
Verified Purchase:Yes
Perfect folio case.. great color and great feel. Exactly what I was expecting from the picture and description on the website.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not for me
on June 22, 2020
Posted by: Maria
Verified Purchase:Yes
Just bought this and it kept cutting off my calls.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 25, 2020
Hi Maria,

We're so sorry this Strada case isn't delivering the seamless interaction you were hoping for. We totally get how audio issues would be frustrating.

We recommend taking calls on the Strada with the folio cover closed over the device screen. Not only does this orientation open up all audio channels, but it also offers additional screen security while you're on the phone. If this issue persists, please feel free to contact us below, and we'll gladly dive in with some more troubleshooting tips to get you back on track to impeccable audio.

bit.ly/ContactOtter

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent Protection
on October 5, 2020
Posted by: GlenO
Verified Purchase:Yes
Otter Box phone cases do exactly what they are expected to do That is Protect your phone(s). I have used Otter Box products for over 20 years and have never been disappointed in their ability to protect our phones. My family will only use Otter Box on our phones...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Almost but not quite
on October 10, 2020
Posted by: CaraLeigh
Verified Purchase:Yes
Love the style and color of this phone case. Thought the flap across the front of my screen would be great as added protection, which it is. But I find that it’s most often just in my way. I can flip it open and the magnet holds great, but it covers the camera lenses. To take a picture, I have the open flap awkwardly in my way. And the camera will not charge wirelessly in this case no matter what — open or closed. Maybe it’s the magnetic back? Not sure.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 11, 2020
Hi Cara,

We're so sorry this Strada Series Via case isn't checking off all your boxes. We designed this case with specific specs and dimensions to maximize protection and comfort, but we understand that it's not for everyone. If you're looking for something a little different, please feel free to check out our other iPhone 11 Pro cases below!

bit.ly/OBi11Pro

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love love
on November 7, 2020
Posted by: Lexxy
Verified Purchase:Yes
I’m glad about my purchase. Love the quality and the sleek design. I’ve always been happy with otter box. You get what you pay for. I want quality not quantity
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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