Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 - Grape Jelly Purple
Average customer rating
3.9
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
43
4 Stars
17
3 Stars
17
2 Stars
5
1 Star
7
76%of customers recommend this product.
(
65 out of
86)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 - Grape Jelly Purple
Customer Rating
5
No one does device cases better than Otterbox!
on November 11, 2019
Posted by: PStone
Verified Purchase:Yes
I only buy Apple devices and I only trust Otterbox to protect them... I just bought my latest one for my iPhone 11 and as usual, my new Otterbox case is impeccable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mell
Verified Purchase:Yes
Nice & strong, just the right amount of feminine. !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JoScho
Verified Purchase:Yes
This is exactly what I wanted to have the most protection from accidental drops and bumps. The integrated pop-socket is the best idea.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I love outterbox I've been buying them since day one I always recommend them to everyone that has A phone that they want to protect You can play soccer with the cases lol. Sad to say shortly after I got the case someone stole my daughter's phone so I will be ordering a new one
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hihi08585
Verified Purchase:Yes
It's a different case I have ever had.Shipping very fast and strong phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maryzib
Verified Purchase:Yes
Really like my otter box! Once I found them, I always get them when I get a new phone. They are very sturdy and colorful and don’t slip in my hand. I’m giving this one a 4 because the pop is not centered on the back. It is off balance when I try to use it as a stand for my phone.. Other than that it is just what I wanted.
Written by a customer while visiting otterbox.com
Posted by: Daniel
Verified Purchase:Yes
The biggest thing I noticed Is the pop socket doesnt feel like a regular pop socket. It doesn’t open up as far as a regular one would. If you have larger fingers may feel like a tight fit.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, October 18, 2019
Hi, Daniel!
We're sorry to hear about the frustration that you've had with your Otter + Pop Defender Series case! In order to have the PopTop sit more flush with the case, it was inset a bit more than if it was simply adhered to the back of a case. We appreciate your feedback, and we'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the frustration that you've had with your Otter + Pop Defender Series case! In order to have the PopTop sit more flush with the case, it was inset a bit more than if it was simply adhered to the back of a case. We appreciate your feedback, and we'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Unhappy Camper
Verified Purchase:Yes
I put one of the removable pop thingies on my iphone X cover and it worked great. I figured a built-in pop socket would be perfect. NOT!! Not only is it uncomfortable and causes pressure points on my fingers, it also does not work as a kickstand. The phone just falls over.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 25, 2019
Hi there!
We're sorry to hear that your Otter + Pop Defender Series case has left you feeling unhappy! We appreciate your thoughts about the PopSocket being uncomfortable to hold on to, and we'll be sure to get it passed up the ladder to our Case Design Otters in the lab! When it comes to using that case as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
Please give us a ring at 1-855-688-7269 if you run into any other issues with your case.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter + Pop Defender Series case has left you feeling unhappy! We appreciate your thoughts about the PopSocket being uncomfortable to hold on to, and we'll be sure to get it passed up the ladder to our Case Design Otters in the lab! When it comes to using that case as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
Please give us a ring at 1-855-688-7269 if you run into any other issues with your case.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com