Customer reviews from otterbox.com
OtterBox - Strada Series Via Folio Case for Apple® iPhone® 11 - Black Night
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
3
47%of customers recommend this product.
(
7 out of
15)
Customer Reviews for OtterBox - Strada Series Via Folio Case for Apple® iPhone® 11 - Black Night
Customer Rating
2
Very small
on June 1, 2021
Posted by: suzanneott14
I was very unhappy with this case. I needed a case that would hold multiple credit cards. You can only hold 1 in this case or the flap will not shut. Also, if you have the flap open and folded back so it's out of the way it covers the camera so you basically have to hold your phone with two hands to take a picture, one to hold the flap out of the way and one to hold your phone. The only positive thing I can say is it seems like it kept my phone safe.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 4, 2021
Hi there!
We're sorry to hear that you're not happy with your Strada Series Via case! We appreciate your feedback about the card slot and folio cover, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not happy with your Strada Series Via case! We appreciate your feedback about the card slot and folio cover, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ClayP
Verified Purchase:Yes
So disappointed that the model for the iPhone 11 is not like the ones I had on my 2 previous iPhones. Instead of being the size of the phone and adding a cover, this one is more like a folder that the phone snaps inside. This leaves flimsy edges that catch on my pocket. I do not see this one lasting like others have.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 16, 2019
Hi, Clay!
We're sorry to hear about your frustration with your Strada Series Via case. We'll be sure to get your feedback passed up the ladder to our design team. If you prefer the Strada designs that you've used in the past, we suggest checking out our standard Strada Series here: https://www.otterbox.com/en-us/apple-iphone-11/strada-series-case/77-62479.html#prefn1=featuresRefinements&prefv1=Folio%2FPortfolio&start=1
If you have any questions, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Strada Series Via case. We'll be sure to get your feedback passed up the ladder to our design team. If you prefer the Strada designs that you've used in the past, we suggest checking out our standard Strada Series here: https://www.otterbox.com/en-us/apple-iphone-11/strada-series-case/77-62479.html#prefn1=featuresRefinements&prefv1=Folio%2FPortfolio&start=1
If you have any questions, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Merrymaking
Verified Purchase:Yes
I bought it for my daughter for Christmas and she loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
Best purchase everReally glad I bought it for work I’m electrician
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mgrn
Verified Purchase:Yes
The Strada Folio case protects the screen. I had the previous Strada case for my iPhone 8plus and like it too. Otterbox cases are the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HappyOtter
Verified Purchase:Yes
I love this case, I’ve had it with the past two iPhones. It’s sturdy and practice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lacy
Verified Purchase:Yes
Absolute garbage. And that’s where it went - in the trash.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 1, 2021
Hi, Lacy.
We're sorry to hear that you were disappointed with your Strada Series Via. We would love to hear more specific feedback about your experience, so we can pass this up the ladder to our design team. Feel free to call us at 1-855-688-7269, so you can share your thoughts with us.
Best,
OtterBox Customer Service Team
We're sorry to hear that you were disappointed with your Strada Series Via. We would love to hear more specific feedback about your experience, so we can pass this up the ladder to our design team. Feel free to call us at 1-855-688-7269, so you can share your thoughts with us.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com