Customer reviews from otterbox.com
LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Average customer rating
4.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
30
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
5
84%of customers recommend this product.
(
38 out of
45)
Customer Reviews for LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Posted by: SnowSeal
Verified Purchase:Yes
I’m really loving this case! It fits great on my 11 Pro max. I have always used Lifeproof covers on my phones & literally would not use a new phone until I had a case. With being a Mom on the go with two little ones, it’s very important my phone is protected always. I highly recommend.
Pros: Exploring, Running, Snowboarding, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Red Dog
Verified Purchase:Yes
Great quality, slim and bulk free. Couldn’t ask for more.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Humphrey30
Verified Purchase:Yes
This case is cool and I love the colors. I would recommend to anyone.
Pros: Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Destinee
Verified Purchase:Yes
When I received the case in the mail, after opening I immediately noticed a large scratch on back of the case before I even took it out of packaging
Pros: Boating, Camping
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, November 3, 2019
Hey Desitnee,
We're so sorry to hear this SLAM case arrived with such cosmetic complications. We assure you this is anything but normal as our cases usually come in pristine condition, ready for action. The good news is we'd love to take things from the top with a brand-new warranty replacement which we trust will go the distance this time around. Simply give us a call at 1-888-533-0735 and we'd be happy to help!
Best,
LifeProof Customer Service Team
We're so sorry to hear this SLAM case arrived with such cosmetic complications. We assure you this is anything but normal as our cases usually come in pristine condition, ready for action. The good news is we'd love to take things from the top with a brand-new warranty replacement which we trust will go the distance this time around. Simply give us a call at 1-888-533-0735 and we'd be happy to help!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Angie
Verified Purchase:Yes
I love life proof and otter box cases. They’re the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Austin
Verified Purchase:Yes
I bought this case and Im happy for the first week but at the second week I already see the scratches and the rubber is easy to become dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, January 17, 2020
Hi, Austin!
We're sorry to hear about the scratches and discoloration with your case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, give us a ring at 1-888-533-0735, and we can look into your replacement case options.
Best,
LifeProof Customer Service Team
We're sorry to hear about the scratches and discoloration with your case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, give us a ring at 1-888-533-0735, and we can look into your replacement case options.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
No front cover as I thought it was suppose to
on October 17, 2019
Posted by: Ann_zimm
Verified Purchase:Yes
The picture showed on the internet that it covered the entire phone including the front and it doesn’t. Don’t get me wrong I do like the case a lot but with paying that much for it it should cover the entire phone not just the back.
Pros: Boating, Exploring, Skiing, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rodney
Verified Purchase:Yes
I got my Case other week I’m so happy with it and would definitely recommend it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com