Customer reviews from otterbox.com
LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Average customer rating
4.2 out of 5
4.2
(47 Reviews)
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
30
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
5
84%of customers recommend this product. 
(
38 out of 45
)
Best Buy Privacy Policy
Customer Reviews for LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Customer Rating
5 out of 5
5
Excellent case .-
on January 6, 2020
Posted by: Prokopios
Verified Purchase:Yes
Great design
Beautiful color and finish
Perfect functionality (buttons, grip, ports)
Surprisingly! enhances music listening experience - richest and deeper sound -
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
iPhone 11 pro max
on October 15, 2019
Posted by: Jpad
Verified Purchase:Yes
Slam case best case ever I bought just for work bc I work in a shop but I have it on all the time now it’s slim and tough !!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent Case
on November 6, 2019
Posted by: DeadPoet87
Verified Purchase:Yes
Had the case for about 3 weeks. This case let’s your IPhone color come through and I really like the feel of it. The case fits and works for my needs as a landscape photographer and avid hiker!
Pros: Exploring, Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Fine case, not as good as previous SLAM iteration.
on August 26, 2020
Posted by: VeroW
Verified Purchase:Yes
I purchased a SLAM case for my iPhone Xs Max and THAT was the best case -- two pieces, very sturdy, cool camo design. Based on my experience with that case I purchased another SLAM for my iPhone 11 Max Pro, but this is a single-piece case that feels noticeably flimsier than the previous iteration. Specifically the bottom (by the charger input), which is always pulling away from my phone when I swipe down. After almost a month of use I would not recommend this product, but I would suggest that LifeProof return to the rugged, two-piece SLAM case and offer the camo pattern more widely! This crystal black is nothing exciting.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, August 31, 2020
Hi there!

We're sorry to hear about your disappointment with your new SLAM case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other problems with your LifeProof, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fantastic Case
on November 1, 2019
Posted by: Jacob
Verified Purchase:Yes
I love this case. Even though it’s only one piece it still holds the phone very snuggly. The back resists scratches and hand oils very well. I thought the black tint would block the beauty of the iPhone but it accents the phone very well.
Pros: Exploring, Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Uncomfortable
on December 5, 2019
Posted by: Jjc55
Verified Purchase:Yes
First off it always looks like there is water between the glass and the case. Secondly the edges of the case are not comfortable to hold while viewing for a long period of time
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 9, 2019
Hi there!

We're sorry to hear about your frustrations with your SLAM case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-888-533-0735, and we can get you taken care of.

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Life proof the Best Case period
on October 29, 2019
Posted by: Mikewgolf
Verified Purchase:Yes
I Have always covered my IPhones with LifeProof cases never had an issue with cracked windshield or anything and I have dropped my iPhone too many times to recall. Best in class hands down
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on September 30, 2020
Posted by: Josh
Verified Purchase:Yes
I very much like the shape and fit. Good price! Great look.
Pros: Boating, motorcycling, Exploring, mountain biking, Skateboarding, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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