Customer reviews from otterbox.com
LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Average customer rating
4.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
30
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
5
84%of customers recommend this product.
(
38 out of
45)
Customer Reviews for LifeProof - SLAM Case for Apple iPhone 11 Pro Max - Black Crystal
Posted by: Me Myself
Verified Purchase:Yes
I certainly did buy it online and all you did was send me one with scars all over it; the first one was directly on the apple, but little scratches all over the thing, which means it was used; I could see it right of way and I plan to return it. Are you people not crooks?
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, September 10, 2020
Hi there!
We're sorry to hear that your SLAM case arrived damaged! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
We're sorry to hear that your SLAM case arrived damaged! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lizzy
Verified Purchase:Yes
Best case ever I love the color and i love the protection it gives my phone
Pros: Camping
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sunny
Verified Purchase:Yes
Happy with the product. It is, as it is described.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Britt
Verified Purchase:Yes
I’ve only had the case about a week but I’m really enjoying it. Has a decently sized raised edge on the front to protect the screen from a fall. The design on the back is bright and colorful just as pictured online. I would recommend to a friend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Emyk
Verified Purchase:Yes
It’s pretty bulky still and the back gets lots of scratches.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 10, 2019
Hi there!
We're sorry to hear that you're not loving your SLΛM case. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team.
If you run into any other issues with your case, please don't hesitate to give us a ring at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
We're sorry to hear that you're not loving your SLΛM case. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team.
If you run into any other issues with your case, please don't hesitate to give us a ring at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Moms spaghetti
Verified Purchase:Yes
I work in the oilfield. Tough work and you need to have a tough case. And it's is one tough case!
Pros: Exploring, Camping, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Blake
Verified Purchase:Yes
Best case I’ve ever used.. I have used the SLAM series for my last 2 phones and have had no issues.. and haven’t even had a cracked screen protector! 10/10
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bonkem Bill
Verified Purchase:Yes
This is my second slam case. Great protection for short drops and grippy to keep your phone from sliding. No water protection, so no swimming unless your phone is waterproof already. Stylish and functional
Pros: Boating, mountain biking, Camping, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com