Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 Pro Max - Black
Average customer rating
3.8 out of 5
3.8
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
24
4 Stars
3
3 Stars
12
2 Stars
5
1 Star
4
65%of customers recommend this product. 
(
30 out of 46
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 Pro Max - Black
Customer Rating
5 out of 5
5
Very protective of phone
on September 30, 2020
Posted by: Grey ghost
Verified Purchase:Yes
Best case to have with an expensive phone.
Protects against dropped ,liquid spills,dust,smoke.I don’t leave my phone unprotected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very good product
on October 4, 2020
Posted by: Fuzzyjr7
Verified Purchase:Yes
Very happy with it the popsocket that is installed permanently the durability protection great product loving it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my otter box w pop socket
on December 23, 2020
Posted by: JJBADASS
Verified Purchase:Yes
I truly love any otter box product. This one has the pop socket built in. It’s rugged and convenient. Never disappointed. Thanks otterbox!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on December 27, 2020
Posted by: Leon
Verified Purchase:Yes
I love the case it works well and I enjoy that the pop socket it’s swappable with others pop sockets I just wish it came out maybe 1/4 of an inch more just for my personal preference but that’s just me other than that it’s probably the best case iv ever had
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best product ever
on February 20, 2021
Posted by: Anonymous
Verified Purchase:Yes
We are happy. This a goof product.
Very good and fast delivery
I recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Too heavy & bulky
on May 12, 2021
Posted by: Sunshine
Verified Purchase:Yes
It’s a great phone case and I’m sure it will protect my phone, however it’s very heavy bulky and I will not fit or is too heavy for most car phone holders. It would be great if OtterBox made a holder for their own phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Not wireless charging friendly
on August 3, 2021
Posted by: Elaw01
Verified Purchase:Yes
I am happy with the box. The only thing is that I have a wireless charging station at home and work. I have to take it out of the Otterbox to charge it. I have always been happy with the Otterbox series and I will continue to buy their product. I think the product description should include something about charging and if it is regular or wireless friendly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not too happy
on August 10, 2021
Posted by: Rjain
The case is solid and it does protect your phone, which is nice. But it gives alot of trouble.. no one can hear me because the case is so thick and bulky.. i have to take the case off whenever im on facetime.. its very frustrating.. and its ripping.
Response from otterbox.comBy OtterBox , Customer Service Team , August 12, 2021
Hi there!

We're sorry to hear about the troubles you've been having with your Otter + Pop Defender Series case! It's odd to hear that your OtterBox is giving you some audio issues with your phone, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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