Customer reviews from otterbox.com
OtterBox - Strada Series Folio Case for Apple iPhone 11 Pro - Shadow Black
Average customer rating
4.4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
17
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
0
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for OtterBox - Strada Series Folio Case for Apple iPhone 11 Pro - Shadow Black
Posted by: Tom86
Verified Purchase:Yes
Best case ever for Iphone.......highly recommended
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scook
Verified Purchase:Yes
Very happy with the function and fashion of my case. Great product. Would buy again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
After 2 years I still love it
on December 5, 2021
Posted by: DEBB
I’ve had this case for my 11 pro for 2 years. Hands down, it is the best folio case I have ever used. The magnet makes it snap shut and STAY that way. I take mine hiking, camping, and have 2 kids with adhd. Can confirm this will protect a phone through 4-6 foot drops onto cement and off the top of the stairs about 10’ onto carpet. Survived 50 lb kid standing on it. The card compartments are secure, and the 2 I keep there have never accidentally fallen out. Shove it in any backpack compartment or pocket you want, no worries if there also happens to be 54 tiny legos, or marbles, or car keys in there too, because your phone will not get scratched. Now all I really want after 2 years are some color options besides basic. Maybe red?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CustomerGF20
Verified Purchase:Yes
Have a few week's now and not overly impressed. Certainly keeps the phone protected but the cover of the case scrapes really easily and starts to look worn very quickly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 4, 2020
Hi there!
We're sorry to hear about your disappointment with your Strada Series case! Keep in mind, those scrapes fade over time leaving behind a case with one-of-a-kind character unique to you. That being said, we'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Strada Series case! Keep in mind, those scrapes fade over time leaving behind a case with one-of-a-kind character unique to you. That being said, we'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: AnthonyC
Verified Purchase:Yes
The leather case is really nice and made very well. However, it is a bit cumbersome to use the phone with this type of case, particularly when making and receiving calls. You need to flip the cover to answer a call which is a pain.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2019
Hi, Anthony!
We're sorry to hear about your frustration with your Strada Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you're looking for a case without a built-in folio, we'd suggest taking a look at our Symmetry Series cases, as they keep that same slim profile, and allow for direct access to your screen. Check that case out here: https://www.otterbox.com/en-us/apple-iphone-11-pro/symmetry-series-case/77-62532.html#prefn1=featuresRefinements&sz=26&prefv1=Slim&start=1
If you have any questions, feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Strada Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you're looking for a case without a built-in folio, we'd suggest taking a look at our Symmetry Series cases, as they keep that same slim profile, and allow for direct access to your screen. Check that case out here: https://www.otterbox.com/en-us/apple-iphone-11-pro/symmetry-series-case/77-62532.html#prefn1=featuresRefinements&sz=26&prefv1=Slim&start=1
If you have any questions, feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Juha
Verified Purchase:Yes
Otterbox - the only thing that protects your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I’ve always used these cases on any phone I’ve bought but one gripe I have is that when you close the case, the phone doesn’t recognise that it’s closed.. I’m sure I’ve had cases before where the screen goes to sleep when you close the case.. that feature would mean the 5th start from me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Casejunkie
Verified Purchase:Yes
I bought it on 20.09. and I get on 02.10., that was is my opinion much more longer than 5-7 days. But the waiting time was effectiveness fore me, because the case is very good and helpful fore me. Fore me is this the most safety case for my iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com