Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Not as good as it used to be
on February 28, 2022
Posted by: Ripoff
from Northcarola
I don't like having to down load as to having a disk.
Also I don't like not getting help when I need it
Also I don't like not getting help when I need it
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Need IRS Form 8911 for EV infrastructure
on February 28, 2022
Posted by: BraxTheGreat
from New Mexico
Two of my friends installed EV chargers in their home but were unable to use IRS form 8911 to claim a tax credit. This resulted in lots of consternation trying to figure out how to get the credit but file electronically. EVs are sweeping America. Get this form integrated into the software.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal form printing
on February 28, 2022
Posted by: fedprt
from Zephyrhills, Florida
When printing the return - - the bottom of the cover page - the next line after the refund applied to next year does not print correctly !!?.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Decent but needs improvement
on February 28, 2022
Posted by: MNuser52
from Minnesota
It worked well for my taxes but I had a few issues to report:
1. For MN State the interview does not ask about 529 contributions, it would be a great addition.
2. When a e-file gets rejected it almost treats it like a new return.
1. For MN State the interview does not ask about 529 contributions, it would be a great addition.
2. When a e-file gets rejected it almost treats it like a new return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
It gets worse every year
on February 27, 2022
Posted by: Call me by my name
from ARIZONA
The help for this program stinks! It is so automated it can't answer simple questions about its own software. My blood pressure goes up every time I use it. Why can't they acknowledge that women file taxes too, instead of insisting on defaulting to calling me by my husband's name throughout the process? Why can't their chat be with a real person when needed?
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Good . Detailed
on February 26, 2022
Posted by: Big Allen
from Salina, Ks
I bought this and it worked great. Real detailed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Dismal failuer
on February 24, 2022
Posted by: Fed up777
Been using HRB for 30 years and the tax software for 15 or more. Never had the issues or poor support experienced this year. I will not be back next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
As always, not user friendly
on February 24, 2022
Posted by: scissorsisster
This will be the last year I use this software. It is never user friendly and this year completely messed up my filing
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock