Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Easy to follow instructions
on March 17, 2022
Posted by: jothe
from West Columbia, SC
When it comes to the selling of an inherited home it gets confusing. Live help on the phone is not the best
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on March 16, 2022
Posted by: Martdoc
from Oahu, Hawaii
We have investments and a rental property on top of jobs, but it was easy to enter all the needed information through H&R Block Premium. We have used this for several years and the prior year pertinent info is automatically carried into this years taxes. Hardest thing was waiting for all the documents to finally arrive from various investments to input the information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Comments on HR Block Premium Tax Return Software
on March 15, 2022
Posted by: Yiannis41
from MA
Great software, but here are some problems I faced:
(a) I had some difficulty with entering the 1099-SA information. This form differs from the 1099-R forms, but somehow it is included with them, and the software was finding an irregularity. Specifically, there is no Box 7 in 1099-SA, and the Distribution Code is in Box 3 (a 1 instead of 7). Then I had problem with what to enter in the "IRA/SEP/Simple" box. Finally I put a 1 in box 7 and left the IRA box blank which fixed the problem, and Form 8889 was generated.
(b) An entry in my SS benefits form was entered as "tentative," with no good description on how to fix it. I found out by accident, by double-clicking on the entry.
(c) I also had trouble with the "donations" deduction. I can't recall if the "Private Foundation or Donor Advised Fund" box is preset with an "X" or if I entered it by mistake. Please check this out, and also provide some clarification.
(a) I had some difficulty with entering the 1099-SA information. This form differs from the 1099-R forms, but somehow it is included with them, and the software was finding an irregularity. Specifically, there is no Box 7 in 1099-SA, and the Distribution Code is in Box 3 (a 1 instead of 7). Then I had problem with what to enter in the "IRA/SEP/Simple" box. Finally I put a 1 in box 7 and left the IRA box blank which fixed the problem, and Form 8889 was generated.
(b) An entry in my SS benefits form was entered as "tentative," with no good description on how to fix it. I found out by accident, by double-clicking on the entry.
(c) I also had trouble with the "donations" deduction. I can't recall if the "Private Foundation or Donor Advised Fund" box is preset with an "X" or if I entered it by mistake. Please check this out, and also provide some clarification.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Title is OK
on March 15, 2022
Posted by: harryt
from Rock Hill, SC
I stopped using my accountant and used this software. I'm glad I did.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Ok but not the same as before
on March 15, 2022
Posted by: Stan42
from West coast
Saved my file under documents but it doesn’t save in HR software. I had no problem in previous years so am feeling a bit frustrated. Other than that it is good
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on March 14, 2022
Posted by: Billzbob
from Montana
As always H&R Block has come through. Used their software for many years and have had no problems or complaints
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not Helpful or Easy
on March 14, 2022
Posted by: Anonymous
from Phoenix, AZ
Couldn't import data from nationally known financial institutions. Had to manually enter too much data; could've used paper and pen instead. Help was unclear with too many topics; had to search online for answers.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Tedious and overly time consuming.
on March 13, 2022
Posted by: amessb
from Pepper Pike, Ohio
The review of Schedule D requires that each trade had to be opened/reviewed even though they were imported directly from my securities firm else it would not allow the return to be e-filed. I had almost 600 individual trades in 2021 and it took me over 6 hours to just open and closes each trade without reviewing any of the data. You really need to insert the option no to review those trades.
Also your business deductions for home office has become more tedious and confusing.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock