Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2
Software difficult to manuver.
on March 20, 2022
Posted by: Pauly P
from ohio
I ended up inputing data multiple times becuase there were not any direction on how to correct an error
Cons: Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
great features
on March 20, 2022
Posted by: zzrr4
from la
Great program I keep using this software for years. Easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Still Buggy and Difficult to Navigate
on March 20, 2022
Posted by: hilbertglm
from Stover, MO
This is just poorly-written software. First it feels like a 15 year old product. It still uses Internet Explorer for the chat window. Seriously? I had a message to check some numbers. It was repeated 10 times, with no good explanation. Navigation after the interview process is cumbersome.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to do self returns
on March 19, 2022
Posted by: TCJWC
from Clinton, MA
Been using H&R Block for 10+ years, we’ve never had an audit. Simple interview process, fast filling. - love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Purchased this with State Return and...see review
on March 19, 2022
Posted by: noneapplied
Purchased this software with a state return and when filing the state return, had to pay for it a second time.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent
on March 19, 2022
Posted by: B and B
from Blue Ridge, GA
Don't waste money going to a tax service. Do it yourself with this easy to follow tax download!!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Features
on March 18, 2022
Posted by: Nan308
from St. Petersburg
So nice to be able to import last year's return. Only item I would like to see changed (and I may have been doing it incorrectly, is when going through the accuracy review and looking at the corrections, I didn't see a way to go to that part of the program to correct it. I had to go out of the accuracy review, then go into that part of the program where I needed to do a correction.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Difficult to get in at first
on March 17, 2022
Posted by: carpennies
from Everett,WA
Once we got in and carried over last years it was good until e-file was refused and we couldn't understand how to fix it. We decided to snail-mail it . We had to pay so snail-mail just takes longer for the government to get the rest of the tax that is owed.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock