Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Some good aspects.
on March 29, 2022
Posted by: rb216
from Indiana
I spent several hours getting the right numbers for my crypto accounts... if I filed on turbotax, one click and the entire report would have been imported from two crypto wallets. Next year... I file with turbotax.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
HEADACHE
on March 29, 2022
Posted by: Tinkerbel
from Riverside, California USA
I have been using this program for a lot of years like about 45 years. This year is the first time i do not like it had some major problems like the efile charged me 3x the amount and took it right out of account working on getting it back and from now on will never file efile again, also never kept all my old info from last year in the program
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good Program, but needs refinements
on March 28, 2022
Posted by: Anonymous
from Melbourne, Fl
Overall I thought this TAX Program was "better than most". I had hoped that the Foreign Tax credit (Form 1116) would allow me to select the person receiving the foreign tax credit ie my spouse. Also printing the "package" didn't allow me to set my printer to print on both side of the paper.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable Standard
on March 28, 2022
Posted by: mv2022
from Cambridge, MA
I've been using HR Block products now for probably ten years and I am always surprised by the reliability and ease of use. I wouldn't use anything else.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Nothing but errors
on March 28, 2022
Posted by: SsaCam
from NC
Have used this before but this year we got nothing but ERROR CODE FD-32-IND-031-04 . I get it we did have one thing wrong the first time but after changing it we still get the same code after changing it. Worthless program I'm done with it and using another.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Not the experience I was expecting
on March 27, 2022
Posted by: JCNY
from Queens, NY
After working for H&R Block for the last 7 years, I purchased the 2021 premium software. The interface was ok, however, the returns were rejected due to a discrepancy in spouse DOB. According to the rejection code, we would have to get the info corrected by the SSA, which should theoretically allow e-filing. Also was annoyed that I purchased software for a second state only to find out that it couldn't be e-filed. E-filing was the reason for purchasing the software(s) in the first place, but ultimately had to print and will mail 3 returns tomorrow. How can I get a refund?
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Continuous Service
on March 27, 2022
Posted by: Jerry27073
from New Hampshire
I have been using H&R Block Software for over 20 years. It always delivers, and provides great guidance for completing a quality tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great software.
on March 27, 2022
Posted by: dismaila
from SC
Enjoyed using the softer ware to prepare my tax. Makes tax filing easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock