Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Mike Mad
Verified Purchase:Yes
I have used this for years and has been very reliable software. Not so for software support. Covid must have impacted customer service.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
NY state tax was not clearly done for non resident rental income. No helpful links. Confusing. Paid the tax due that the program called for but have received a small refund from NYS for overpayment.
Federal passive rental income is also not clear, but hopefully moves numbers to the right spot.
Federal passive rental income is also not clear, but hopefully moves numbers to the right spot.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Walter j
from IL
Verified Purchase:Yes
Every return I filed for my family got flagged by the IRS. I am a very experienced tax preparer, and I have never had this happen in the last 25 years.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: kozmik Ray
from Utah
Verified Purchase:Yes
It needs to be able to import data from more exchanges like Webull. Otherwise still useful software as long as you know how to get forms out of their library and fill them out with the software. Online support tech guided me through this.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Terri S
Verified Purchase:Yes
Quick and easy for me. I love how it prompts me for information
Written by a customer while visiting HRBlock
Posted by: Happy and retired
from Colorado
Verified Purchase:Yes
I have used this program for about 10+ years and have found it to be very user friendly. I like the ability to auto fill last years data onto the return each year it helps to assure that you have all the information from the previous year . I prepared taxes for 25 years and this program is as easy to navigate as the one used by professional services.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax veteran
from fort mill, sc
Verified Purchase:Yes
I have been using for almost 20 years and this year it didn't work on my Windows 8
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Smartsue3
from Charlotte, NC
Verified Purchase:Yes
The actual software is fine. It seems to be complete. However pay attention to all the extra charges and fees that you think should be included and are not. They suck you in on the front page that says "Start for Free" After you spend hours inputting your information they hit you with extra charges. I just want to buy the software, have a CD, input my information and save everything to my computer. This is not an easy option anymore and they want to control your information by storing it in "The Cloud" Still cheaper than a CPA but more frustrating.
Pros: Maximizes refund
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock