Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,169 Reviews)
Open Ratings Snapshot
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,740
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3 out of 5
3
No better than the others
on June 11, 2022
Posted by: me me me again
from USA
Verified Purchase:Yes
Its no better than TurboTax or other like software for doing taxes. If you are in the H&R "infrastructure", then use it; if you've always used TurboTax, then use TurboTax. I've used both. The days of getting the basic level package and having every question answered are gone. If you want the "hold your hand every step of the way; answer every question clearly" support, you're going to pay through the nose for uber-tier no matter which tax software you choose.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Goodbye CPA
on June 11, 2022
Posted by: Sonoma Ray
from Sonoma, Ca
Verified Purchase:Yes
I have been using the H&R Block tax software package for a few years. As my tax situation simplified I no longer required a CPA to help with my returns. I found the H&R Block package to be clear and very intuitive. I particularly like the "clickable" links that allow you to better understand the line item in the return. I will most certainly be ordering the package for my 2022 return.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Asks the right questions
on June 11, 2022
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I've used this software for many years and have always had great results with it. I feel that it asks the right questions to guide a person through the items that they need to file without having to go through the whole form. The forms have always been accepted the first time, and the tax calculations are correct. I don't see any reason to change to anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable, user-friendly
on June 11, 2022
Posted by: Drrkr
from Anapolis, MD
Verified Purchase:Yes
I've used this tax preparation package for nearly 20 years. It has served me well, and provides a lasting handy record.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No refund yet
on June 11, 2022
Posted by: R Goick
from Mi
Verified Purchase:Yes
Still have not received my refund due to a error that keeps coming up about last AGI. I sent them in because it won’t allow me to e-file! I used your program last year so all my info imported and still the same error! I re-did them manually and get the same amount! Not sure what the heck is going on!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accuracy
on June 11, 2022
Posted by: Anonymous
from Cerritos,CA
Verified Purchase:Yes
Easy access to any questions & answers while entering the information. Tax return are filled correctly
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
TOO many late updates
on June 11, 2022
Posted by: BruceM2
from CA
Verified Purchase:Yes
TOO Many late updates. IRS is slow. Waiting until the deadline to send in taxes because Block is updating often and late is wrong.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Straigtforward, easy to use
on June 11, 2022
Posted by: MHS25
Verified Purchase:Yes
The program is very easy to follow and takes you step by step to complete your return. The only limitation is the planning tools which provide little guidance on how to use them.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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