Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2
You asked for a review which I already provided
on June 11, 2022
Posted by: FormerFanToo
Verified Purchase:Yes
Having updated my software on or about April 13th - the last purported update, I entered my information and filed for an extension. The extension was accepted. The return was there ready for my final review and filing. Now mysteriously in June, the info is missing. No explanation, no ability to recover. I've already become disenchanted with H&R blocks software as it becomes more and more generic and non user friendly - I will likely return to filing paper returns a la 1990's.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eastern Connecticut
Verified Purchase:Yes
I've been using H&R Block tax software for about 27 years now, including the various versions/brands that preceded it (Tax Cut, Kiplinger, etc.). It's consistently bug free, is very easy to use, is backed by H&R Block (so if you get audited, they help, though I've never needed support nor have I ever been audited). I have rental property and other complex stuff and it makes it easy, like answering a questionnaire.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Alg725
from Oregon
Verified Purchase:Yes
Very user friendly. Walks you through all your tax issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
It is easy to use with great instructions. I have used it for 11 years now & plan to continue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: D L K
Verified Purchase:Yes
H&R Block Premium Software is user unfriendly. It should have descriptive mapping for code references and related content.
Cons: Time consuming, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Posted by: J Bollmab
from Texas
Verified Purchase:Yes
Last tax season was kind of clunky. Software seemed to lose its place when backing up and making adjustments. I've used it for probably 20+ years but the experience over the last two years is causing me to look into other offerings for next season. Perhaps the confusing tax code is taking its toll. Previous years have been great though.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Electra Chorea
from Los Angeles
Verified Purchase:Yes
I've been an HRB software user for over a decade, but no more. This year we had a new tax situation--a trust disbursement--that the program simply couldn't handle. Its advice was along the lines of "Look up what you're supposed to do in this situation, and do that." Uh...I bought the program to answer that question for me! I switched to Turbo Tax and not only could it handle the new situation, but if found deductions I'd been missing out on for years with HRB. Plus, I could easily access live accountants to answer my questions and make sure I handled the trust properly. Bye bye HRB!
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Online & downloaded versions seemingly incompatible.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock