Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,169 Reviews)
Open Ratings Snapshot
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,740
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1 out of 5
1
Had to paper file
on June 11, 2022
Posted by: G Gregorash
Verified Purchase:Yes
Had to paper file as HR reneged on inclusion of 3 yr amortization of income re Covid
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and easy
on June 11, 2022
Posted by: Dave523
from Plymouth, MA
Verified Purchase:Yes
Works. almost instant refund. Especially like automatic data fill from on line sources.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Penalty Calculation
on June 11, 2022
Posted by: Kona1
Verified Purchase:Yes
The software worked great until I received a letter from the IRS that I under paid my penalty for not withholding enough. This is the second year in a row that this has happened. I let the software determine the amount, and again it was short.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Could be better
on June 11, 2022
Posted by: JS 06
from Murray, NE
Verified Purchase:Yes
It's good software. It could be better. There were steps in the process which did not meet my expectations.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Don’t bother
on June 11, 2022
Posted by: MasseyF
from Charlotte
Verified Purchase:Yes
Paid for the software so I could electronically file and get refund faster. What a waste of money!!! I received the ACA TAX CREDIT and was not informed upfront of all the additional steps and mail in paperwork to the irs. Still waiting on my refund and it’s been 3 months!!!!!!!!!!!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease with Confidence
on June 11, 2022
Posted by: TxSenior
from Texas
Verified Purchase:Yes
The tax savings suggestions and check at the end is so helpful!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Only one disappointment
on June 11, 2022
Posted by: HappyCamper46
from Texas
Verified Purchase:Yes
As a retired EA, the software is nowhere near as sophisticated as what I used to use, but for my current needs it's very good. The only disappointment was when I prepared my granddaughter's return. She is in college in CO, had a part-time job there and had to file a CO return to recover the state tax withheld. The software prepared the return well, but I discovered that state returns aren't covered in the 5 free efiles, so I had to pay a fee to get her a minimal refund. The fee was almost as much as her refund, but I paid it....that's what grandparents do.
Pros: Easy to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used for years
on June 11, 2022
Posted by: Anonymous
from Lakeland
Verified Purchase:Yes
Been using for years. Super easy and talks you through everything. Would definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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