HRBlock TY21 was hideous. Problems existed in the software and the support line was not worth the effort to contact. Returns would be started and the software could not reopen the initial file, causing the user to reaccomplish work. Added, how can you not have an automatic download from the largest consumer investing firm in the nation. This patch was not fixed until the 11th hour. A total lack of customer respect was demonstrated by HRB. Have been a faithful user for 20 years. Will not use again.
I have done my taxes with HR Block software for the last 10 years and I find it easy to navigate, easy to understand, and quite through to use. I have had no problems or errors on any of my tax statements. I highly reccommend this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast