Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: DeniseHa
from Texas
Verified Purchase:Yes
Way easier than any other Tax Program. I highly highly recommend!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ACHOATE
from PHOENIX, AZ
Verified Purchase:Yes
Your efile screwed up my 2021 taxes because it did not include the EIC form which listed my dependents. Your software is garbage and I would never use you again. I'm going back to Turbotax.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: K Train
from Oregon
Verified Purchase:Yes
Not enough information and somewhat confusing trying to navigate.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Chriscri
from Atlanta Georgia
Verified Purchase:Yes
Esy to use and detailed explanation. Very helpful!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gresham, OR
Verified Purchase:Yes
I've been using this software for at least a decade. Until recently I would have given it five stars. However, for the 2021 filing year, the software failed to calculate a particular line correctly such that instead of a refund, I had to pay the IRS. VERY DISAPPOINTING. Plus I had to figure out where it went wrong, after receiving the notice from the IRS.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Andy Fern
from Herndon, Va.
Verified Purchase:Yes
2019 tax return was audited and changed by the IRS.
2020 return took away a $4,000 tax credit - it's unclear why as they weren't specific enough for me to be sure.
2020 return took away a $4,000 tax credit - it's unclear why as they weren't specific enough for me to be sure.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Usstamper2
Verified Purchase:Yes
Every year a glitch. Last year 1099-SA was delayed weeks but the calculation didn't change. You held up my refund. Never Block again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Jb123456
from Buffalo,new york
Verified Purchase:Yes
Missed a investment upload not hr blocks fault but they take advantage of a lot of people so I feel like the blame is on them. Also the fact they try to make your name public when you submit a review is concerning.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock