Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Challenge of doing taxes was won!
on September 17, 2022
Posted by: Waterboy2
from Geneseo, NY
i BOUGHT THIS AS SOON AS IT WAS AVAILABLE. tHE COMPLEXITIES OF K-1s AND FORM 116 FOREIGN TAXES WAS CHALLENGING EVEN WITH THE SOFTWARE.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Generally an ok product
on July 28, 2022
Posted by: gatooak
from Oakland, CA
The product itself was fine for the general features I'm used to. The K-1 section, new to me, was very confusing, and I ended up having to remove things from the form because they triggered errors even though they were the information provided on the K-1. Because of this, I will likely work with a professional next time instead of doing it myself with this software. I also filed an extension for the first time due to late K-1s. I paid when filing the extension when I typically get a little money back when filing, so I have less confidence in the process this year. I would recommend this product to financial folks or people with simple taxes.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Gotten worse ... may be was never better!
on July 13, 2022
Posted by: Senthil
from Austin, Texas
I have been using HR Block for over a decade now. I realized this time I wanted to do something a bit more complex - well not complex at all really, and the software really did not provide good options. I called for support and support was soooooo bad! They had no clue about anything. I knew more about the software than they did or ever will. They don't even have a flow for e.g. to have questions regarding capital investments in rental properties and treat them appropriately. Mind you I have the premium. Their software even says I have to manually edit the depreciation period as this is a leasehold investment - something they could have programmed very easily. I know, as I am a programmer!
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I love your software and have been using it for at least 15 years maybe longer. I used it before you purchased the software from the other company that used to own it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jebi
Verified Purchase:Yes
You have to know the tax law to get accurate results so I no longer see any advantage to using tax software
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Quality program/live assistance- look no further
on July 2, 2022
Posted by: Anonymous
from Sparta, Michigan
Verified Purchase:Yes
So easy to use. Competent help if you need to talk to someone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tad P
from Minnesota
Verified Purchase:Yes
Good product, works well, could use a few more tips for tax savings
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: VPBG
Verified Purchase:Yes
Easy to click though the variety of sections and forms, and very helpful with the self-employment topic. Audit review is a plus, allowing one to make sure there are no red flags or mistakes entered.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock