Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Great program...ease of use and very accurate!
on October 15, 2022
Posted by: DTanner
from Dallas, Texas
We've used this program for years now without any issues or concerns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrating experience
on October 15, 2022
Posted by: Jose249
from Chicago
It kept shutting down unexpectedly, doesn't save the data that's been entered and took multiple attempts to get it to file. Not intuitive at all,
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
TOO MANY GLITCHES
on October 15, 2022
Posted by: MichelleScotty
from Oregon
I have bought this program for several years. This years program is full of glitches and the support for it is awful. The program keeps spontaneously shutting down, the deduction pro does not work. The techs have no clue on their software and keep referring to the local store to fix. When its a software issue they should fix it. The response then becomes, go into the local store and have them do the taxes since the program doesn't work.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Extremely painful
on October 15, 2022
Posted by: GRNMAN
from Midwest business owner
First my employer gave me a new laptop, and the Block programs did not migrate over. Had to purchase this TWICE, and use my daughter's laptop to do taxes....could not ever find my account to redownload what I had paid for the first time...then taxes: Dozens of field restricted workshsheets, In trying to fix problems they create 3 new with each move. And no warning that we would have to pay back CTC and EIP at the very end before we file. That was a kick to the teeth.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
E-File Availability
on October 14, 2022
Posted by: Ralph45
from Orange County, CA
Couldn't e-file my federal return because form 8888 wasn't e-file eligible. I had to override a line on form 1040 to get the form 8888 to print.
Pros: Maximizes refund, Easy to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Filing joint fed and separate state?
on October 14, 2022
Posted by: maimi_mama
from NY
Can't do it! The software will not allow you to e-file a separate state income tax return unless you first file a separate federal return. If you file a joint 1040 but have to file a separate state return you'll waste your free state download because you'll have to go to your state's web site to file the separate tax return and some states require they be filed electronically, so printing and mailing is not really a help.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Worked with Windows 7 Pro !!
on October 9, 2022
Posted by: MrJoeWilly
from Michigan
This software is NOT certified to run on Windows 7 but i had no choice other than to try it. It worked just fine for me. During the final check it found an issue. It was a little puzzling to solve but it worked out in the end. Still worth 5 stars for doing self-employed taxes !
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Best Tax Software EVER
on October 3, 2022
Posted by: 235ks33
from Miami, FL
Love this Tax software product. One of the easiest to use on the market.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock