Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Functional, Straight-forward and Reliable.
on April 17, 2026
Posted by: HuskerKP
from Omaha, NE
H&R Block Premium Tax Software just works. I don't feel that they use "bait & switch" tactics with e-file or Audit Support options, which is a huge positive factor to me. I give them an A+.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Elmont, NY
Verified Purchase:Yes
I've been using this software for YEARS, and will be using it for many more years. It's that good!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Software is easy to use. Love the way it imports the data and checks the return
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I'd buy again..H&R Block Premium for 5 years now
on April 16, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
easy to use. A couple of times I had to figure things out, but for the most part it was self-explanatory.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: juswonrful
Verified Purchase:Yes
Easy to use, been using their software for 10 years
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skiprincess
Verified Purchase:Yes
Extra fees for a 2nd state and extra fee to file each state online. The software does not import Pdf of W2 or 1099.AI has not helped importing documents.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: torkC
from bay area calif.
Verified Purchase:Yes
I initially had a lot of trouble with this years product.
I was on Windows 10. And ended up buying a new computer.
I called in twice, but no one could figure out the issue.
In the end I think I had a bad build. It would not install on my Brand New machine. I called in two times, but basically editing the registry was not my cup of tea. Finally called and got "Marissa". She was able to deliver me my Premium that loaded, my Calif and DC that loaded. After that, no issues.
Tried to run the surveys, but they were all expired. What is with that?
I was on Windows 10. And ended up buying a new computer.
I called in twice, but no one could figure out the issue.
In the end I think I had a bad build. It would not install on my Brand New machine. I called in two times, but basically editing the registry was not my cup of tea. Finally called and got "Marissa". She was able to deliver me my Premium that loaded, my Calif and DC that loaded. After that, no issues.
Tried to run the surveys, but they were all expired. What is with that?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blockguy
Verified Purchase:Yes
It would be so much better if it could scan 1099 forms and equity trading activity
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock