Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2
Not what it says
on March 26, 2023
Posted by: Reedniki
from Kansas
Thought I was buying for federal and state but had to pay for state.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spokane, WA
Verified Purchase:Yes
This is the best tax software I have ever found and used.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Charles I
from New York, NY
Verified Purchase:Yes
The 'Premium' version is supposed to handle the importing of stock trades. It imported the data from my E-Trade account pretty easily, but then it wanted me to confirm each trade separately (there were over 300). Instead of a simple spreadsheet to review I had to click on each one on a separate screen. After each screen it would do some kind of recalculating where the cursor would spin and I had to wait about 30 seconds, and after 3 or 4 of these stock trade screens the whole program would crash and I had to restart the program. It took me over 4 hours to tediously go through this process to confirm all of my trades. Awful!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: GBLAC
from Houston
Verified Purchase:Yes
I have used this software for years and have found it very straight forward and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jessica V
from Phoenix AZ
Verified Purchase:Yes
I loved your consistency and your due diligence. Keep your hard work
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bobby672
from NM
Verified Purchase:Yes
Very helpful and useful tool. Alas, the state installations and automatic updates do not work on a Mac. You have to download them separately (which means you pay extra for the state)
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atrlington, Texas
Verified Purchase:Yes
Ease of entries, confidence in H&R review of return
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Harold 81
from Michigan
Verified Purchase:Yes
You raised the price significantly - no free state form.
You forced me to buy the crappy on-line form with many fewer features, like capital loss carryover and complete Schedule C entries.
On-line version cost more and I spent hours trying to use it, finally did get a refund for it.
Never got a notice that the office version was available as I normally do!
No access to a telephone person to complain to. Phone number is artfully hidden!
Thinking of changing to TurboTax after about 20 years of H&R. You guys are no FUN!
Am bent out of shape.
You forced me to buy the crappy on-line form with many fewer features, like capital loss carryover and complete Schedule C entries.
On-line version cost more and I spent hours trying to use it, finally did get a refund for it.
Never got a notice that the office version was available as I normally do!
No access to a telephone person to complain to. Phone number is artfully hidden!
Thinking of changing to TurboTax after about 20 years of H&R. You guys are no FUN!
Am bent out of shape.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock