Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,170 Reviews)
Open Ratings Snapshot
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,740
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1 out of 5
1
Impossible upgrades
on May 7, 2023
Posted by: JChacon
from SLC
Verified Purchase:Yes
Terrible to upgrade the program, it gives you so many problems when you want to upgrade the program and sometimes it doesn’t even let you upgrade it
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Foreign country
on May 7, 2023
Posted by: Killdare
from Maine
Verified Purchase:Yes
I had to manually change the foreign country to my actual address in the state program
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Stay with the deluxe version…
on May 7, 2023
Posted by: Scooter123
from SoCal
Verified Purchase:Yes
I upgraded to deluxe but it didn’t do anything more than the deluxe version would have done. I like the software but I fell for the upsell on the software. I’ll stay with deluxe next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great!
on May 6, 2023
Posted by: Brad D 10
from Illinois
Verified Purchase:Yes
Used the H&R Block software many years, works great for me.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R block chat and call support feedback
on May 6, 2023
Posted by: NAAX
from TX
Verified Purchase:Yes
Good tool but would appreciate if representative chat and call becomes available easily for tax section explanation. Little frustrated with long delay time in chat and in call. Poor detailed documentation of some tax section
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Year to Year Infomation transfer
on May 6, 2023
Posted by: Jack 48
from Massachusetts
Verified Purchase:Yes
Been using it for years - like the automatic transfer of info from year to year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great independent contractor tax spp
on May 6, 2023
Posted by: MrMikeCEO
from Melbourne Fl
Verified Purchase:Yes
It was pretty straightforward and with vlear instructions. Easy to maneuver and covered all the bases, especially for the independent contractor
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Someone else used it for us
on May 6, 2023
Posted by: A nonuser
Verified Purchase:Yes
We didn't actually use it, our tax preparer did; really can't say anything about it.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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