Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Confused. Software version kinda sucks apparently
on June 27, 2023
Posted by: StanLee
from California
I have used H&R before, but ONLINE. Used software version of it this year. Wanted to verify items so went to website and logged into account. Apparently I have to use the computer I installed the program on and did my taxes on to review my returns. It appears not to mesh with logging in online. To me that is Terrible.
I also had an issue with a stock purchase I made that was in a company out of the US while doing my actual returns. Not super happy before and this complication/inconvenience makes the experience worse.
I also had an issue with a stock purchase I made that was in a company out of the US while doing my actual returns. Not super happy before and this complication/inconvenience makes the experience worse.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from phoenix az
Verified Purchase:Yes
Quick easy and accurate. It also has good reminders so that you do not miss anything.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Marq12
from Virginia
Verified Purchase:Yes
Federal filing works fine, but transitioning to state is difficult, especially when doing married filing separately
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: RST L
from Austin TX
Verified Purchase:Yes
I’ve used HR for many years now and generally have really good experiences. However I am disappointed with 2022 version. Crashes multiple times in addition to several general software/accounting bugs I noticed when going through the federal program.
Pros: Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Past years software no longer recognize the data files for that year. They are lost
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Tax Professional123
from Maine
Verified Purchase:Yes
Program is not user friendly. They make it so difficult to review the tax return from the forms. Very few fields on the form allow you to click on the field and have it bring you to the input field. This forces the user to flip through input screens to try to figure out where the number is coming from.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Overall a very good tax software, some areas could be friendlier and smoother with better explanations to some more complex areas.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: vic_marcus
from California
Verified Purchase:Yes
I found the software to be glitchy and customer service to be virtually nonexistent.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock