Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Excellent choice for tax preparation assistance!
on February 22, 2024
Posted by: COUser2023
from Denver, CO
Regular purchaser of this software for decades. Excellent information and assistance as you go through return preparation. Third party information can be imported for the Federal return, if you desire and the program automatically imports information to complete your state tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, February 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on February 20, 2024
Posted by: Kry Mar
from CT
I’ve been using hrblock for years get used to it
Love the software
Love the software
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Another tax return in the books
on February 19, 2024
Posted by: Easy tax filing solution
from Elyria, Ohio
I have a small business so a return requires a few hours of advance work but once that is done this software makes the job easy. The only puzzler I got was a notice that a tax return was sent to my school district. The only problem with that is my school district does not have an income tax.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Second Year
on February 17, 2024
Posted by: Paul1048
from Magnolia, TX
I used the H&R Block Software for my 2022 return and again this year for the 2023 return. Easy, straight forward and it appears to be complete. This is after using Turbo Tax for over 20 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use
on February 17, 2024
Posted by: rd572003
from GA
I bought this version last and found it easy to install and use. The one negative problem I had was that this software did not locate the 202 H7R tax return therefor I had to fill in general information. Since the 2023 version did locate and fill the information it did picup the 2022 AGI.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and fun to use
on February 17, 2024
Posted by: BogToePgh
from Pittsbuirgh, PA
Used TurboTax for years - this is the same but cheaper
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Love all features
on February 15, 2024
Posted by: IAR2024
from Maryland
Especially, download of prior year, quick entry, clear guidance, and help tool.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
OK to use
on February 15, 2024
Posted by: 64082
from Lees Summit, MO
Disappointed that it did not have MO form MO-TC so I have to print return and mail. I probably goofed and will get it back but i think I got through the state ok. For the past two years i receive a mistake for West Des Moines on a 1099-R and can't figure out why so i just skip that error.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock