Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: An old guy
from Denver
Verified Purchase:Yes
After extensive web search and nearly an hour on the "help" line with someone who was very had to understand, they were unable to direct me to a way to deduct the CO EV credit.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bonrick
from Wisconsin
Verified Purchase:Yes
I was disappointed that the software would not allow me to file electronically due to an issue with 1031 exchange.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: james0219
from Fairfax, VA
Verified Purchase:Yes
I have been using H&R Block software for mine and my mother's taxes for many years. It is especially useful for calculating income on rental homes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: FBH1
from Central NJ
Verified Purchase:Yes
Good interview process,. I have a w-2 job and a side personal business. Completing a tax return for the w-2 job if that was all would be very easy to do even manually. I never would be able to complete or even know about the multiple forms required when the personal busines is added.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: tax2024
from Kansa
Verified Purchase:Yes
Works well and guides user through the return. The area for generating estimated taxes for the next year requires a lot of work on the part of Block to make it work properly and easily.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
A reliable and easy to use tax software
on April 14, 2024
Posted by: Gold9578
from Orlando, FL
I started to use H&R Block Premium software since 2012. The federal return is always easy to use and cover all my tax needs. The instructions are clear, and only a few cases need me to figure out how to do it correctly. If it happened in this year, it would be improved next year.
The state return programs are not as good as the federal, but they are improved every year. The 2023 California tax return program is hard to use on CA Form 3885A and CA Form 3801. Hope it get better next year.
The state return programs are not as good as the federal, but they are improved every year. The 2023 California tax return program is hard to use on CA Form 3885A and CA Form 3801. Hope it get better next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Raejean
from Central Maine
Verified Purchase:Yes
Very intuitive and offered help for my particular tax situation.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Marshelle64
Verified Purchase:Yes
I've used this program for years and will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock