Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,170 Reviews)
Open Ratings Snapshot
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,740
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1 out of 5
1
Problems with efile
on April 15, 2024
Posted by: ricaza
Limit of 3 copies of form 8938, additional bad gateway error when E-file.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple 'n Quick
on April 15, 2024
Posted by: TemelecTom
from Ken-tucky
Verified Purchase:Yes
Made a house sale/move/house purchase quick and easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
easy to use. asks the right questions
on April 15, 2024
Posted by: Ron326
from Clifford, IN
Verified Purchase:Yes
used it as soon as i bought it. only took a short time to complete and file.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Basic tasks performed well
on April 15, 2024
Posted by: DiMag
from Detroit, Michigan
Verified Purchase:Yes
This version of H&R Block software performed the basic tax returns tasks well. However, much more detail is needed for schedule C completion to ensure the most optimal tax benefit. Also, Graduate student stipend taxability is not well covered, leading to uncertainty of the accuracy of the tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Room for improvement
on April 15, 2024
Posted by: JGMJTM
from Macungie PA
Verified Purchase:Yes
Wife and I file federal MFJ and each file MFS on our state returns (PA & MD). I found no way to avoid having to re-input data for one of us.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy
on April 15, 2024
Posted by: Sambokak
from Naples Fl
Verified Purchase:Yes
One thing I hade a hard time with was mailing address for next year pre paid taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Guidance
on April 15, 2024
Posted by: The Okie
from Missouri
Verified Purchase:Yes
I have been using this program for over twenty years with minimal stress.
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Straightforward and simple to use
on April 15, 2024
Posted by: Dfinz79
from RI
Verified Purchase:Yes
I have used the H&R Block Premium software for about 6-7 years. Its straightforward and simple to use, just follow the prompts.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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