Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Dayhok
from Chapel Hill, North Carolina
Verified Purchase:Yes
I bought the software last November but didn't use it until April. It still asked me all the right questions. and led me through the whole thing in just a few hours. Fantastic program for an early filer or a procrastinator. Use it in good faith; as it will save you from yourself!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mustbeeducated
Verified Purchase:Yes
I have used HR block for several years, but I find one must be very cautious when filling out and explanations are poor at best. The only reason to buy this year was ease of transferring last years data.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mbilly
from Illinois
Verified Purchase:Yes
Gets the job done for what is a fairly complex return. Not helpful in transferring information from a k-1, but still better than the official Illinois site, which just tells you "error" but not what or where. Nickles and dimes with extra charges for state returns and/filing returns when it's "free".
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Bears Mom
from Riverside County CA
Verified Purchase:Yes
I used H&R Block for the first time. I was thankful for the user friendly setup and easy use. I was able to complete my taxes on time. I will be more prepared for next year knowing categories to save. I love that they review your submission.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DavF
from Chicago illinois
Verified Purchase:Yes
I have used hrblock tax software for 16 years. The program is straightforward and easy to navigate. It is easy to import the prior year information to get started entering figures.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LZhang
Verified Purchase:Yes
I have used HR Block for more than 10 years. It is a great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: GerryK
Verified Purchase:Yes
I bought the Premium edition since I needed the investment configuration feature. This Block version provided the easy direct download fro, the investment house. Although this feature was not widely noted, it worked great, given multiple transactions that needed to be accounted for in tax calculations.Not all that fast, but easy to work though with all the multitude of inputs.I also liked the fact that the State filing would occur at the same time.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tammy959
from DuBois, Pa
Verified Purchase:Yes
I have used H & R Block program for over 10 years. A very simple program to use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock