Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,171 Reviews)
Rating breakdown 28,171 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: K987
from Palm Springs CA
Verified Purchase:Yes
I’ve been using H&R Block and it’s predecessor for over 20 years. I’ve tried others, and in my opinion this is the best. However, some instructions and interviews are still lacking.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SCh K
from Knoxville TN
Verified Purchase:Yes
I’ve bee using Tax Cut for years- good tool. I have a lot of schedule K income and Tax Cut Premium doesn’t do well with that.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Fine for straightforward issues, falls down on k-1
on April 24, 2024
Posted by: Jimnw
from Seattle Washington
Verified Purchase:Yes
I have used HR Block software for many years. I always struggle with reporting k-1s and other less used features. It is also a pain to review each of the downloaded stock sales. This hear I also tried Turbotax and found it more comprehensive and accurate.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bullmoose99
from Chattanooga.com
Verified Purchase:Yes
I have used this product for years. Will continue to use it in the future. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: kjems
Verified Purchase:Yes
I've used H&R Block tax prep software for several years. I've always found it to be accurate and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: SonyMac
Verified Purchase:Yes
I purchase it each year and it does not disappoint.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: robbehar58
from Davie, FL
Verified Purchase:Yes
I purchase this product annually to prepare my tax return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Karen from VA
from Suffolk VA
Verified Purchase:Yes
I have used H&R Block premium software for more than 10 years. Very easy to use and walks one through many various life changes. Small, but nerve racking, issue with e-file not available from 7 pm on the 14th until around 3:30 pm on the 15th. Could have been handled better with a blast email to registered users re the problem and/or quicker notification on the program itself. Still will use it again as this is the only issue in more than 10 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock