Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: TheOldDude
from San Bernardino
Verified Purchase:Yes
H&R tax software is a quick and easy way to prepare your taxes. It menu driven and virtually idiot proof
Just plug in the info and let the software do the work.
Just plug in the info and let the software do the work.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Deliabee
from Silver Spring, MD
Verified Purchase:Yes
The program is accurate as far as I can tell. It has great features including the "help" buttons
Written by a customer while visiting HRBlock
Posted by: J213
from St. Petersburg, fl
Verified Purchase:Yes
Filing amended return was almost impossible. Program keep submitting unfinished amended returns without asking
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mbest
from St Louis, MO
Verified Purchase:Yes
I bought this and downloaded when a discount was offered. It’s easy to use and I filed my taxes easily which were quickly accepted and processed.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Larry2024
from Charleston, SC
Verified Purchase:Yes
Everything was great until I tried to e-file on the 15th. Finally gave up and mailed the return.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yokocuna
from South Carolina
Verified Purchase:Yes
I have been using the software for years and each year it seems to get better and easier even with all the new complex details of filing taxes. Great software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Marie A
from Meriden, CT
Verified Purchase:Yes
Have used for many years with no issues. This year I had one glitch that I'm not sure was my fault or the system. Did not want to deduct state tax reimbursed in prior year as if it had been used for this years taxes instead of as a refund in the prior year. Thought I had said no to that but it ended up on my return and I didn't catch it. Resulted simply in State taking it off my refund, and advising me why in a letter.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cheaporic
from Corona, CA
Verified Purchase:Yes
I have been using H and R for years but met my needs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock