Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Reguser
Verified Purchase:Yes
Can’t do k1 forms.
Can’t read 1099 pdfs from many brokers.
Can’t import directly from chase bank!
Doesn’t warn you to enter missing info when importing w2 until the very end.
Can’t read 1099 pdfs from many brokers.
Can’t import directly from chase bank!
Doesn’t warn you to enter missing info when importing w2 until the very end.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 3638
from Norfolk, VA
Verified Purchase:Yes
Not enough electronic filing. Would be happy to pay for additional federal and state electronic filing. Have to mail some returns due to limitations on electronic filing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Doclong
from Tarboro, NC
Verified Purchase:Yes
I have used this tax program for many years and always find it easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NC Long Time User
from Charlotte
Verified Purchase:Yes
We have used various levels of this tax program for years , upgrading as our filing needs have changed. We’re now using Premium which accommodates our needs including K-1 filings. Easy to use and have never been audited. We’ll purchase again for 2024.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 10kay
from Elkville, IL
Verified Purchase:Yes
Premium covered every aspect that I needed. Easy to use with detailed questions to get me an accurate return every time. I've been using Block for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Acuere
from Tallahassee, FL
Verified Purchase:Yes
The program remains the same old complex feel. But now, you have to purchase it with the state program even if you live in a state that doesn't have state income tax.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Busy11
Verified Purchase:Yes
With a home business and multiple rentals, tax time gets complicated. HR Block tax preparation software leads me right through it!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JRXX
from Kingsport, Tennessee
Verified Purchase:Yes
I have used HR Block tax software for over 30 years. It works extremely well and has guided me properly all these years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock