Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: mdng
from Sacramento, CA
Verified Purchase:Yes
Everything worked except the Help function, I re-installed the software but it still didn't work. The software was able to connect to the Internet to obtain updates and E-file, but complained about no Internet for the Help function.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Great Software: Getting Pricey with the Contents
on April 29, 2024
Posted by: Tax Filer 29394929
from Dillon MT
Verified Purchase:Yes
Overall, I appreciate H & R Block Software, but the price keeps increasing and the add ons are getting pretty high. I am self-employed and require self the premium; however if I was a W-2 employee I may just go with some of the free filing software due the price. The last few years I have felt a bit gouged by HR block price wise and have started tracking other software and their price points. I hope they figure out they are getting too high for the service.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Boilergpa
from Indianapolis Indiana
Verified Purchase:Yes
Easy to perform taxes. Price reasonable. Didn't like that to perform online transfer for state, I had to pay money.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pastor Ace
from Indianapolis, IN
Verified Purchase:Yes
It's been my go to for years. Easy to use and accurate. The only problem I had was, I got a new desktop computer and I could not transfer my old H&R Block files over from the old one.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DET26
from Syracuse, NY
Verified Purchase:Yes
I have used Block for at least 12 years and it get's better and faster every year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MeInTennessee
from Tennessee
Verified Purchase:Yes
I've used H&R Block tax software for several years and find it helpful in prompting me to gather and enter all the pertinent information required.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PhilA
from Florida
Verified Purchase:Yes
Did my taxes with it and imported most of the financial data from my brokers and banks. I followed the script and quickly finished, electronically filed and have already received a refund.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: yokwedave
from St. Louis, MO
Verified Purchase:Yes
I have some rather complex matters regarding taxes, and this software helped me through it. I also used it for some relatively easy preparations for relatives.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock