Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Old gold
from WA
Verified Purchase:Yes
I found the software to be quite easy to use. It the price remains reasonable it will be my "go to" for future tax filings.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, July 6, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LONG Time User in MN
Verified Purchase:Yes
Generally good, but the program charged me multiple times for my state return each time it was rejected by federal.
This in spite of the assurance that the state return was not filed and will not be processed until the federal return was approved.
This in spite of the assurance that the state return was not filed and will not be processed until the federal return was approved.
Response from HRBlockBy Tra Social Media Team, July 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Canvasguy
from Syracuse, NY
Verified Purchase:Yes
Year after year HR Block provides the ease and accuracy I crave at Tax time. The interviews are easy and thorough taking me through my self-employment Schedule C. The 2025 Premium got the job done with confidence.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, July 6, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DB63
from Western PA
Verified Purchase:Yes
I like the ease with which the program works. However, a lack of clear steps at sending led me to file 2 months late.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: bbsweet
from NH
Verified Purchase:Yes
I've been using H&R Block software for years and is easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, June 24, 2026
Thank you for leaving a review and for providing positive feedback on our
software product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
software product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Great software, user friendly.
on June 23, 2026
Posted by: Cet218
from Aberdeen, Maryland
I have been using H&R Block software for several years!, this was the only year (2025) that I encountered some problems. I would not allow me to make the correct entries during and after the accuracy review to correct the indicated issues.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, June 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gawada
from Florida
Verified Purchase:Yes
I always do my taxes through your Software, it’s easy to follow & updated no matter when you do it, Iam happy, thanks
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for leaving a review and for providing positive feedback on our tax product. We're glad you had a great experience with H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Jake 01
from California
Verified Purchase:Yes
I purchased the program so I could electronically submit my returns. But I couldn't submit electronically. The IRS would not accept my return. I received a message that my AGI didn't match last year's. I used the program last year but submitted via USPS.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, June 22, 2026
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock