Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: jcabama
from Ga
Verified Purchase:Yes
I would like to see some clarity provided to some of the instructions. For instance where IRA contributions are being made to either Roth or Traditional, there should be an easy avenue to specify that all of the contributions are after taxes with no deduction wanted/taken. Recharacterizing after the fact when values of the contributions have changed based on investment gains/losses (losses in particular) of Roth contributions confuse the issue and it is not intuitively obvious after entering the 1099 info that there is no impact to taxes which there should not be.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Alfred B Craig
from Toledo OHIO
Verified Purchase:Yes
I have stayed with H&R software for many years but I feel your company is missing many opportunities to improve.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jack form Texas
from San Antonio
Verified Purchase:Yes
The H&R Block tax ware is not easy to work with for someone new to the Tax code because the worksheet forms don't look anything like the IRS forms. If you know what you're doing it's fine.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Randman132
from Colorado
Verified Purchase:Yes
Minor letdown this year with the software. I’ve used their product every year for the last several years.
The issue this year surrounds the Colorado Form It didn’t seem to flow the way it has in past years. Otherwise it was fine and easy, except for the previously mentioned state form
The issue this year surrounds the Colorado Form It didn’t seem to flow the way it has in past years. Otherwise it was fine and easy, except for the previously mentioned state form
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GABSO
from Temple, TX
Verified Purchase:Yes
Have used for 5 years, like the PC based version. Not a fan of the online version.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nduran
from Gaithersburg, MD
Verified Purchase:Yes
This is the second year I use H&R Block software and everything went smoothly. I am happy with the ease of use and support. In prior years I was using a different software that resulted in errors being made because the question and instructions were not as clear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KaBa
from Nebraska
Verified Purchase:Yes
This keeps me complient and makes me and IRS happy
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeffr
from Florida
Verified Purchase:Yes
i have used H&R Block tax software for 8 years and never disappoints
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock